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Patient Services Representative

MOTION PT Group
New York, New York
Full time
May 28, 2025
Overview:

"What I love most about my profession is seeing patients return to doing what they love. Their journeys inspire me every single day. At our clinic, we want you to feel welcomed, valued, and supported from the moment you walk through our doors. Our compassionate team is here to guide you, cheer you on, and advocate for your success every step of the way. Your recovery is our passion, and we’re honored to be part of your journey." - Cherry Ip, CD MOTION Astoria


Patient Services Representative

Job Location:
23-22 30th Avenue, Suite 200 Astoria, NY (Queens; outpatient clinic)

Job Type: Full-time (Mon-Fri; 40 hours per week. Will discuss schedule during interview.)

Salary:
19.00 / Hour (commensurate with experience)

How MOTION PT Group, a member of the Confluent Health Family Supports You:
  • Competitive salary Employee-centric work culture from the top, down!
  • Medical, dental, vision, STD, LTD insurances
  • Generous PTO
  • 401(k) Employer Matching
  • Free Life Insurance
  • Parental Perks!
  • And more!
Responsibilities:

You’ll achieve success by:

  • Manage front desk operations, including patient check-in/out, appointment scheduling, and referral coordination, while delivering exceptional customer service
  • Verify insurance, process authorizations, and collect payments to ensure smooth billing and patient access to care
  • Maintain accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documents
  • Answer phone calls, assist patients, and uphold HIPAA compliance, ensuring a welcoming and professional healthcare experience
Qualifications:
  • High School Diploma/GED required
  • Basic office and customer service skills
  • Previous experience in a similar role desired but not required


Who We Are:

Motion PT Group is a member of the Confluent Health family of companies, we’re more than just physical and occupational therapists – we're movement makers. Experience what it takes to empower patients to get back to what moves them.


Confluent Health and Motion Physical Therapy provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Confluent Health and Motion Physical Therapy complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

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