Children’s Hospital of Michigan is an international leader in pediatric and adolescent medicine. Surgical services include general, thoracic, reconstructive and cardiovascular. Imaging technology designed specifically for children provides advanced diagnostic services including Positron Emission Tomography (PET) and MRI. The Children’s Hospital of Michigan Emergency Department is a verified Level 1 Pediatric Trauma Center and dedicated pediatric burn center. Experts in pediatric critical care, rehabilitation, and neonatal and perinatal medicine provide care for thousands of children every year at Children’s Hospital of Michigan, Children’s Hospital of Michigan - Troy and six ambulatory sites.
Job Summary
Under general supervision, as assigned, and according to established procedures assists nursing and technical staff in screening and preparing patients for exams and performs a variety of moderately to highly complex patient registration duties for the designated Radiology department or ambulatory Imaging Center.
As assigned:
- registers and schedules patient for exams, obtains insurance, medical and demographic data; performs and coordinates the patient registration activities including pre-registration, insurance verification including verification of benefit levels with various third party payors, appointment confirmation, verification of all demographic and referring physician information;
- assists in PACS/RIS and patient information management coordination to ensure completeness, accuracy and integrity and resolution of daily operational issues including matching and retrieval of images and reports;
- interacts with technologist and radiology nursing staff in order to ensure the completion of all appropriate paperwork, assists with entry of appropriate diagnosis coding and other information related to diagnostic procedures in order to ensure billing accuracy;
- interacts with customers/stakeholders to provide/distribute appropriate exam results in a timely and accurate manner;
- maintains patient charts and films as appropriate and assists with data collection activities required by administration and other outside agencies.
Under direct supervision assists with all aspects of patient care and preparation in the Radiology Department.
Responsibilities include:
- assists in preparing patients for diagnostic x-ray exams by positioning, lifting and moving the patient, marks x-ray cassettes or plates with patient demographics as well as monitoring the patient when needed, enters patient demographic information into the computer (RIS) and tracks patient information.
- Answers phones and schedules patients as needed, processes and tracks film jackets and distributes films, performs inventory management and maintenance, performs patient prep and monitoring with non-radiographic equipment (IV pumps, special beds, suction, pulse oximeters,etc). Prepares diagnostic contrast media for procedures, starts IV's and performs venipuncture.
Qualifications:
1.High school diploma or equivalent. On the job training or related previous experience to acquire skills in screening and preparing patients for exams. Some college preferred.
2.Graduation from a school of practical nursing or certified Nurse Assistant Program or a Medical Assistant Program or equivalent combination of education and related experience.
3. Six to twelve months of related computer/information management experience required.
4. Knowledge of infection control, aseptic techniques, and universal precautions.
5. BCLS certification highly desirable. 6. Knowledge of Medical Terminology highly desirable.