Location: Hackensack, NJ
Job Type: Full-time
Schedule:
- Monday – Thursday: 9:00 AM – 7:00 PM
- No weekends
Hours per week: 40
About Us
We are a high-volume chiropractic and physical therapy clinic in Hackensack, NJ, dedicated to helping patients recover from auto accidents, workplace injuries, sports injuries, and chronic pain. Our team is supportive, fast-paced, and focused on delivering exceptional patient care in a welcoming, family-like environment.
Job Summary
We are seeking a reliable and motivated Physical Therapy Aide who is bilingual (English/Spanish preferred) to join our team. The ideal candidate is proactive, organized, tech-savvy, and passionate about helping patients. This position combines patient care support, front desk responsibilities, and administrative tasks.
Responsibilities
Clinical Support:
- Assist therapists with patient setup for therapies (e.g., electrical stimulation, heat/cold packs)
- Escort patients and help ensure comfort and safety during sessions
- Maintain cleanliness and organization of treatment areas
- Perform laundry and restock treatment supplies
Administrative Duties:
- Greet and check in patients, answer phones, and handle scheduling
- Verify insurance benefits, submit precertifications, and track authorized visits
- Assist with appeals and communicate with insurance companies
- Maintain accurate records: scan, fax, copy, and organize documentation
- Track inventory (gloves, gels, paper supplies, etc.)
Team Responsibilities:
- Cross-trained to support both front desk and therapy staff
- Follow up with no-shows and cancellations
- Participate in staff meetings and contribute to team statistics
- Communicate clearly with patients, providers, and the office team
Qualifications
- Bilingual (English/Spanish) strongly preferred
- Strong customer service and communication skills
- Highly organized, detail-oriented, and dependable
- Tech proficient: Microsoft Word, Excel, Outlook, Google Docs/Sheets
- Comfortable reading complex documents (insurance verifications, appeals)
- Experience with EHR software a plus (but not required)
- Positive, upbeat attitude and strong work ethic
Benefits
- Paid time off
- Paid sick time
- Employee referral program
- Potential for 401(k)
- Potential for health insurance
Compensation
- Hourly Rate: $18.00–$22.00 per hour (based on experience and qualifications)
- Bonuses: Available based on performance, attendance, and administrative accuracy
Apply Today
If you are looking to join a team where your contributions truly matter and you want to grow within a healthcare environment, we’d love to hear from you. Please submit your desired salary range with your resume.
Job Type: Full-time
Pay: $17.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- Paid time off
- Referral program
Schedule:
- Monday to Friday
Experience:
- physical therapy aide: 1 year (Required)
Language:
- Spanish (Preferred)
Ability to Commute:
- Hackensack, NJ 07601 (Required)
Work Location: In person
