ECU Health
About ECU Health
ECU Health is a mission-driven, 1,708-bed academic health care system serving more than 1.4 million people in 29 eastern North Carolina counties. The not-for-profit system is comprised of 13,000 team members, nine hospitals and a physician group that encompasses over 1,100 academic and community providers practicing in over 180 primary and specialty clinics located in more than 130 locations.
The flagship ECU Health Medical Center, a Level I Trauma Center, and ECU Health Maynard Childrens Hospital serve as the primary teaching hospitals for the Brody School of Medicine at East Carolina University. ECU Health and the Brody School of Medicine share a combined academic mission to improve the health and well-being of eastern North Carolina through patient care, education and research.
Position Summary
The Physician Data and Market Analyst supports optimizing physician network alignment, enhancing market insights, and driving data-driven outreach strategies. This role involves managing and analyzing complex datasets, including Epic and all-payer claims data, to assess referral patterns, market dynamics, and physician network integrity across eastern North Carolina. The Analyst identifies opportunities to strengthen physician loyalty, increase in-network retention, and support organizational growth.
As a key support to the Director of Physician Outreach and Market Development, the Analyst provides insights and analysis, organizes presentations for network development, service lines, and other stakeholders to align with ECU Health growth priorities. They will assist in maintaining and validating physician data, ensuring accuracy across systems, and facilitating updates to enhance operational efficiency.
Responsibilities
- Assist in managing the claims data system and physician relationship management (PRM) system, including selection, implementation, governance, and maintenance.
- Support data integration, historical data migration, and updates to ensure accuracy and consistency.
- Build vendor relationships and participate in optimization meetings.
- Assist in designing and leading training programs for users.
- Address gaps in system availability by creating manual processes.
- Generate actionable insights by analyzing claims data, referral data, market intelligence, and business intelligence.
- Organize biannual physician data validation.
- Manage corrections of back data errors in Epic referral records.
- Oversee large-scale updates, collaborating with liaison and planning teams.
- Perform weekly back data corrections and maintain lookup tables.
- Collaborate with the planning team on Physician Needs Assessment reporting.
- Participate in intake meetings with multidisciplinary teams.
- Prepare critical data in advance of meetings.
- Collaborate on outreach plans by analyzing physician targets and market dynamics.
- Align physician outreach efforts with access standards and work queue optimization.
- Support CareLink referral data management and other systems.
- Analyze Epic data via Power BI and external all-payer claims data.
- Identify opportunities to strengthen physician network integrity and increase market share.
- Conduct competitor analysis and synthesize findings.
- Prepare slide decks around referral data, physician loyalty metrics, and market insights.
- Assist in leading and managing special projects.
- Attend service line meetings and organizational forums to present data.
- Design and produce structured reports, including the annual year-end review deck.
- Serve as an on-call data resource during meetings.
- Optimize organizational use of Microsoft 365 tools.
Minimum Requirements
- Bachelor's degree or higher in healthcare administration, business, data analytics, or a related field.
- A minimum of 2 years of professional experience in healthcare analytics, business intelligence, market research, or a related field.
- Proficiency with analytics platforms, such as Power BI or Tableau, and advanced skills in Excel.
- Strong analytical, critical-thinking, and problem-solving abilities.
- Effective communication and presentation skills.
- Familiarity with physician network alignment strategies and healthcare market dynamics.
Preferred Requirements
- Master's degree in healthcare administration (MHA), business administration (MBA), data science, or related discipline.
- 4+ years of professional experience in healthcare analytics or a related field.
Other Information
- Hybrid role (onsite 1 - 2 days per week)
- M-F day schedule
- Great Benefits
#LI-AH2
#LI-HYBRID
General Statement
It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.
Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.
We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicants qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.
