Since 1952, Mustang has proudly served the construction, oil & gas, power generation, marine, and manufacturing industries as the authorized Caterpillar® dealer for Southeast Texas. Start your career with Mustang Cat - one of America's Greatest Midsize Workplaces of 2025!
Powering Solutions with Technical Expertise
Are you a problem-solver with a passion for Caterpillar equipment? As a Engine Technical Communicator at Mustang Cat, you'll provide expert technical support, troubleshoot complex issues, and enhance the skills of dealer technicians within our Power Systems Division.
Why Join Us?
✔ Great Work-Life Balance
✔ On-Site Health Clinic
✔ Tuition Reimbursement & Growth Opportunities
✔ Full Benefits Package (Medical, Dental, Vision, 401(k) Match)
✔ Paid Time Off & Holidays
Your Impact:
- Technical Support & Troubleshooting
- Assist service teams across locations in diagnosing and resolving complex equipment issues
- Provide expert guidance to Mustang Power Systems shop & field service teams (Large Bore 290, Marine, EPG, Tomball, Waller)
- Collaborate with Caterpillar engineers via DSN to resolve critical issues
- Failure Analysis & Problem Resolution
- Conduct applied failure analysis and manage technical service requests
- Work with district CAT Representatives to resolve warranty concerns
- Develop cost-effective solutions for equipment performance issues
- Training & Collaboration
- Mentor dealer technicians to enhance technical proficiency
- Assist sales & parts teams with technical product knowledge
- Work closely with Caterpillar to improve equipment performance and service processes
- Degree in Diesel Technology or related field (or equivalent experience)
- Strong hands-on experience with Caterpillar engines & power systems
- Expertise in internal combustion engines (spark vs. compression ignition)
- Ability to read schematics, engineering drawings & machining specs
- Proficiency in precision measuring tools & dyno testing procedures
- Familiarity with CAT diagnostic & service systems
- Excellent communication & problem-solving abilities
- Detail-oriented & adaptable in high-pressure situations
- Team player with a passion for continuous learning
If you're ready to apply your technical expertise to support a leading CAT dealership, we'd love to hear from you.
- Apply Today!
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Mustang Cat is an Equal Opportunity Employer.
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