The Pre-Access Representative is responsible for supporting one or more traditional Pre-Access functions in accordance with RRHS policies and procedures. Functional areas include: the referral/prior authorization process, scheduling patients for elective and urgent appointments and pre-registering patients by collecting patient demographic and insurances information for both outpatient and inpatient services. The Pre-Access Representative will notify patients of pertinent visit information such as patient preps, check-in times, etc. Focus will be on patient needs, efficient use of hospital resources, and the optimization of insurance benefits for the patient and the organization.
Minimum Education
- High School diploma or equivalent.
Minimum Work Experience
- 1 year prior registration/scheduling/prior authorization experience.
Required Skills, Knowledge, and Abilities
- Demonstrated strong knowledge of Medical Terminology.
- Excellent verbal and written communication skills.
- Excellent customer service skills.
- Strong attention to detail.
- Ability to work with minimal supervision.
- Moderate knowledge in Excel, Word and Outlook.
- Demonstrated moderate knowledge of Basic Computer Skills.
Pay Range: $17.46 - $25.91
Location: Rutland Regional Medical Center · Access Management Service
Schedule: full-time, day shift, Monday-Friday 830am - 500 pm