Our Team
Cimpress businesses and their in-house/third-party vendors (fulfillers) manufacture customized products that help our end-customers make an impression, be it small/medium businesses, direct customers, or resellers. In fulfilling the demand for such customized products, we are not only faced with the fulfillment problems like any other ecommerce company that ships off the shelf products, but also have the challenge of manufacturing and delivering customized products that are unique to each customer’s needs, on time and at the lowest possible cost.
Fulfillment Domain (in Cimpress Technology) enables fulfillers to manage production and delivery to end-customers of the widest variety of near-zero defect, mass-customized products. We deliver these objectives through highly custom manufacturing systems that dovetail with in-house developed logistics and shipping systems to provide value across the entire fulfillment spectrum to our businesses and their end customers. We are in the process of re-imagining the entire Fulfillment Capability space and are looking for experienced PO/PMs to work with our Fulfillment Domain teams as part of Cimpress Technology in India, to build the future of mass customization.
As a Principal Product Manager in Fulfillment, you will be working in this unique space that is a combination of ecommerce fulfillment, manufacturing, and logistics, and faced with a plethora of interesting problems including production planning, prioritization of work, material management, machine integration, and shipping frameworks to mention a few. You will work closely with the Product Leads in the Fulfillment space, to drive the data product strategy, roadmap and implementation. You’ll lead the development of the fulfillment data product that empower and enhance our fulfillment platform’s ability to deliver actionable insights and real-time intelligence. Your mission: make data easily discoverable, accessible, trustworthy, and impactful for Cimpress fulfillers worldwide.
What You Will Do
Own and drive the data product strategy for Fulfillment products, including data discovery, ingestion, transformation, governance, cataloging, and access management.
- Collaborate cross-functionally with product managers, engineering, business stakeholders, and product leadership to define, develop, and deliver impactful data capabilities.
- Work closely with internal and external stakeholders in order to gather and assess data product requirements, from vague business problems
- Build and maintain a roadmap that balances technical innovation with business value, ensuring alignment with company priorities and users’ needs.
- Define and monitor key product metrics and outcomes; drive a culture of data-driven decision-making across teams.
- Act as a strong advocate for data quality, integrity, and scalability — enabling trustworthy analytics and AI applications. Drive fulfillment economics using curated fulfillment data to drive positive business outcomes for our fulfillers, as well as recommendations to the core fulfillment product
Your Qualifications
At Cimpress, we are striving to hire individuals that add new ideas and perspectives to our teams and enhance our culture. No matter your background or work experience, we strongly encourage you to apply—even if you feel that you don’t meet the exact requirements or have the same qualifications. You might be a great candidate for this or other opportunities.
- 8+ years of professional experience in a Data Product Manager role at a product-focused company
- Strong understanding of product management principles, methodologies, and best practices
- Experience working on complex and high-quality B2B products in the manufacturing, supply chain, shopfloor or logistics spaces
- Strong sense of UI/UX concepts and familiarity of data visualization tools and techniques
- Exceptional collaboration, partnership, presentation, and influencing skills
- We’re a remote first company, and “we write things down” is a part of our culture. You excel at written and spoken communication
- Strong analytical and critical thinking skills with solid examples of using data to solve problems and influence future investments
Nice to Have
- Formal education (bachelors/masters), preferably in a business or technical field
- Experience working with global high-caliber software engineering teams
- Understanding of manufacturing principles, LEAN manufacturing, supply chain, logistics and shopfloor
- Ability to create concept wireframe
Why You'll Love Working Here
We encourage our engineers to think like owners – to continue to act small as we grow. Every team defines their own roadmaps, and uses the programming languages and technologies that suit them best. This helps us have a big impact at the enterprise level while still feeling small and nimble. We have a Remote-First operating model and culture, with team members in over 15 countries and 30 US states, offering autonomy and the flexibility to work from home. Cimpress also provides collaboration spaces for team members to work physically together.
About Us
Led by founder and CEO Robert Keane, Cimpress invests in and helps build customer-focused, entrepreneurial mass customization businesses. Cimpress Technology develops cutting-edge, best-in-world software that our mass customization businesses use to create personalized physical (and digital) products, for over 17 million global customers. Our businesses can choose the solutions that work for them, or assemble any custom combination they need. This makes it easier and faster to do things like introduce new products, reach customers and track orders. And this kind of innovation keeps customers coming back.
Commitment to Diversity, Equity, & Inclusion
Cimpress exists to help our customers live their dreams. Each dream is unique – and the Cimpress team needs to be as well. We believe in the unique contributions of everyone within a diverse global organization. We are collaborative, inclusive, and innovative. We strive to role model and live an inclusive culture of fairness, respect and belonging for all. And we work together to empower each other, creating a space in which each of us can spark our next great idea.
Equal Opportunity Employer
Cimpress Technology, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires.
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