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Principal Value Engineer

Freshworks
$166,400 - $208,200
Boston, Massachusetts
Full time
3 weeks ago

Company Description

Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.


There’s another option. Freshworks. With a fresh vision for how the world works.


At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world.


Fresh vision. Real impact. Come build it with us.

Job Description

At Freshworks, we believe business software should be as intuitive and user-friendly as the apps you use every day. As a Principal Value Engineer, you will play a pivotal role in shaping our strategic customer engagements, scaling value selling globally, and serving as a thought leader across our GTM organization.

We’re looking for a consultative and analytical leader who can engage C-level audiences, build complex business cases, and influence decision-making at the executive level. This is a high-impact role that blends financial acumen, storytelling, and cross-functional leadership.

Reporting to the Director, Solution Engineering you will partner closely with Sales, Solution Engineering, Marketing, and Product teams to elevate our value-selling motions across key regions and strategic accounts

Key Responsibilities

Qualifications

Additional Information

The annual base salary range for this position is $166,400 — $208,200 USD + Variable Compensation

Compensation is based on a variety of factors including but not limited to location, experience, job-related skills, and level. Equity may be available.

Please note this is a hybrid role that requires an in-office presence 3 days/week (Tuesday-Thursday).

Freshworks offers multiple options for dental, medical, vision, disability and life insurances. Equity + ESPP, flexible PTO, flexible spending, commuter benefits and wellness benefits are also offered. Freshworks also offers adoption and parental leave benefits.

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

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