PRN Patient Access Registrar Radiation Oncology

Job Summary

• Assists in coordinating the activities between scheduling, insurance verification and pre-certification
• Collaborates with a variety of personnel and departments to ensure smooth clinic operations

Primary Duties

• Pre-registers/registers patients with accurate patient demographic, financial data. Upon registration, address co-pay, co-insurance, for scheduled appointment/procedure, etc.
• Verifies coverage and ensures all insurance requirements are met, as well as obtaining all prior authorization and/or referrals as appropriate prior to patient arrival
• Stays current with insurance requirements
• Responds to customer’s inquiries in a timely and professional manner
• Assists with departmental coverage as needed
• Manages daily appointment schedules which may include reminder calls and calling all referrals
• Collects co-pays and perform co-pay reconciliation
• Responsible for scanning and accurately placing documents, results, into the patient electronic medical record
• Responsible for reviewing the patient electronic medical record in advance of patient appointment to assure that all required documents are in place.
• Establishes priorities and accomplishes task in a timely manner
• Performs other duties as assigned

EDUCATION & EXPERIENCE

Required:

• One year customer service experience.
• Experience using Microsoft Office applications, including Word, Excel and Outlook.

Preferred:

• High School Diploma/GED diploma.
• One year of medical office or related experience.
• Demonstrated knowledge of Medical Terminology and CPT/ICD9 coding.
• Knowledge of insurance process and regulations.

WORKING CONDITIONS

• Must possess appropriate knowledge/skill to work in environment where there is potential for contact with communicable diseases, odors, fumes and other biohazards
• Possess ability to communicate verbally and in writing; hearing adequate to respond appropriately to phone, equipment, alarms, etc.

GENERAL POSITION INFORMATION

• The position is essential for the functioning of the St Joseph Medical Group
• The work load is generated by the number of patients the providers encounter each day
• Requires ability to make decisions and judgments based on knowledge and experience