Why Trualta?
Every day, family caregivers juggle complex medical tasks, emotional uncertainty, and social isolation. At Trualta, we build digital products that teach vital skills, foster peer support, and deliver one-on-one coaching so caregivers feel capable, connected, and confident. Join us to create solutions that reduce stress, improve care, and give families more quality time together.
Our clinically-validated digital health platform brings professional-level training to individuals caring for loved ones with dementia, intellectual or developmental disabilities, Parkinson's Disease, stroke, and other illnesses. Our expanding content library continues to adapt to the unique needs of family caregivers. Caregiving is a serious challenge for many Americans with more than 15% of American workers reporting they are providing ongoing care for a loved one, making a solution like Trualta more valuable than ever.
Role Overview
As Product Manager - Caregiver Solutions, you will own the end-to-end strategy and execution for our Education, Community, and Coaching offerings. You’ll translate our mission into clear objectives, lead discovery with real caregivers, prioritize ruthlessly, and drive squads to ship features that measurably improve caregiver outcomes.
What You’ll Own
Product Strategy & Roadmaps
- Partner with product leadership to refine the vision for Education, Community, and Coaching.
- Break that vision into squad-level goals, success metrics, and prioritized initiatives.
- Communicate progress, trade-offs, and learnings to leadership and external partners.
User Discovery & Validation
- Engage caregivers through interviews, surveys, and usability sessions.
- Prototype concepts and test assumptions continuously to ensure we’re solving real problems.
- Propose initiatives for the company to act on related to caregiver engagement
Experimentation
- Design and run A/B and multivariate tests to validate ideas and UX changes.
- Analyze results and apply insights to improve engagement, conversions, and satisfaction.
Delivery & Iteration
- Lead agile sprints: plan, ship, and remove blockers so teams move swiftly.
- Coordinate launches with Design, Engineering, Marketing
- Define key metrics, monitor performance, and iterate based on data and feedback.
Cross-Functional Collaboration
- Embedded in a dedicated squad, you’ll attend sprint ceremonies, co-own backlog grooming, pair with designers on UX flows, collaborate with engineers on technical solutions, and align with marketing and support to ensure seamless end-to-end delivery for caregivers.
What You Bring
- 2+ years of hands-on product management experience owning end-to-end B2C or SaaS initiatives
- Proven track record translating customer insights into shipped features that move key metrics
- Experience in Expertise running user research (interviews, surveys, usability tests) and rapid prototyping
- Hands-on with experimentation: A/B and multivariate test design, analysis, and optimization
- Proficiency with analytics tools (Google Analytics, Looker, Hotjar) and basic SQL for data exploration
- Fluency with Agile or dual-track discovery/delivery processes and squad-based execution
- Strong technical aptitude: comfortable discussing architecture, APIs, and trade-offs with engineers
What We Offer
- 4% 401k Match
- Discretionary time off
- Opportunity to shape the future of our sales organization taking on a leadership role
It is the policy of Trualta LLC to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
