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Product Manager - Detection Services

Pano AI
San Francisco, California
Full time
3 weeks ago
Who we are
The problem: Every minute matters in fire response.  As climate change amplifies the intensity of wildfires—with longer fire seasons, dryer fuels, and faster winds—new ignitions spread faster and put more communities at risk. Today, most wildfires are detected by bystanders and reported via 911, meaning it can take hours to detect a fire, verify its exact location and size, and dispatch first responders. Fire authorities need a faster way to detect, confirm, and pinpoint fires so that they can quickly respond—preventing small flare-ups from becoming devastating infernos.
About Pano: Pano AI is a 90-person growth stage start-up, headquartered in San Francisco, that is the leader in early wildfire detection and intelligence, helping fire professionals respond to fires faster and more safely—with the right equipment, timely information, and enhanced coordination—so that they can stop a new ignition before it grows.  Pano AI combines advanced hardware, software, and artificial intelligence into an easy-to-use, web-based platform. Leveraging a network of ultra-high-definition, 360-degree cameras atop high vantage points, as well as satellite and other data feeds, Pano AI produces a real-time picture of threats in a geographic region and delivers immediate, actionable intelligence.
MIT Technology Review listed Pano as one of the top 15 climate tech companies to watch in 2024 and Fast Company named Pano AI one of the Top 10 most innovative companies in AI of 2023. We’ve also been featured in the Wall Street Journal, Bloomberg, CNBC News, and a national TV commercial produced by strategic partner T-Mobile. Pano AI’s dozens of government and enterprise customers span 10 states in the U.S., five states in Australia, and BC, Canada, helping protect more than 30 million acres of land. Pano AI has raised $89M in venture capital funding from Giant Ventures, Liberty Mutual Ventures, Tokio Marine Future Fund, Congruent Ventures, Initialized Capital, Salesforce Ventures, and T-Mobile Ventures. Learn more at https://www.pano.ai/.  
The Role As a member of our product team, you will nurture and grow how our product enables emergency managers and wildland firefighters to protect lives, communities, and our forests. We support customers across multiple industries (utilities, forestry, renewables, etc) that face an ever-increasing risk of wildfire and a growing Wildland Urban Interface.
We are looking for a Senior Product Manager to join our team and drive high-impact product investments that simplify complex customer experiences. In this role, you will break down large, ambiguous customer pain points into clear priorities, using data, customer discovery, and iterative execution to deliver measurable outcomes. You will partner closely with engineering, design, data science, and GTM teams to deliver product solutions that balance customer value, product velocity, and business goals.
This is an opportunity to own and drive a highly visible product area, using your toolkit of customer empathy, data analysis, and structured thinking to reduce noise and improve how we engage our customers.

What you’ll do

What you’ll bring

Nice to have

Pano is an equal opportunity employer committed to recruiting and supporting our team-members regardless of where they come from. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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