Role
Piedmont Press & Graphics is seeking a dedicated and enthusiastic Sign Production Assistant to join our team. In this role, you will operate, maintain and repair industry equipment and machinery, providing exceptional quality in the products and materials we provide. Your ability to be versatile and precise in your work will be essential in ensuring client satisfaction and fostering long-term relationships.
Your day-to-day as a Sign Production Assistant with us requires a commitment to delivering high-quality service in a fast-paced environment. This is more than just processing material and running heavy machinery; it’s about creating a final product that has received excellence and attention at every step of its creation. You’ll be empowered to leverage your skills and creativity to showcase our unique value and drive growth in the company. If you’re driven to excel and make a significant impact, we’re eager to see what you can bring to our team.
What We Offer You
- Flexible work environment with team members who care about you
- Continued training by some of Virginia's most experienced print & signage professionals
- Growth opportunities to become a leader in a local business
Responsibilities
- Learning how to operate, maintain and repair industry equipment and machinery
- Support Sign Production Specialists as primary equipment operators when needed
- Assisting with customer order delivery
- Assisting with on-site and off-site sign installations, job site inspections, vehicle lettering, car wraps, etc.
- Provide outstanding customer service when addressing customers and ensuring a positive outcome for every client.
- Communicate effectively with our Customer Service Representatives (CSR) using job tickets and service requests.
- Analyze customer feedback and provide insights to improve service delivery.
- Collaborate with team members to enhance client services and streamline processes.
- Manage orders being placed with vendors and deliveries being received.
- Helping upkeep shop (clean, restock, organize, inventory, etc.)
Growth Opportunities
- Achieving high-level knowledge of the printing and signage industries
- Lead large projects and become a primary equipment operator
- Taking charge of the efficiency and capabilities of the production shop
Requirements
- Strong organizational skills.
- A positive attitude and the ability to work well under pressure while maintaining professionalism.
- Rigorous pursuit of greater industry knowledge and willingness to learn from others.
- Treat mistakes and failures as opportunities to grow and learn.
- Maintaining an unwavering attention to detail in all tasks.
- Proven in-person experience with customer service is preferred.
- Excellent communication skills in person and on the phone
- Ability to analyze situations and provide effective solutions promptly.
- Remaining composed during shifting deadlines, multiple deadlines or a lack of deadlines.
- Physical capability of consistently lifting, moving, and carrying heavy objects
- Current, valid driver’s license
Join our team as we strive take the lead in delivering exceptional service in the print and signage industry!
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Expected hours: 40 – 50 per week
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
Schedule:
- Monday to Friday
Work Location: In person
