HealthRIGHT 360 offers residential treatment services designed to serve individuals and families with substance use disorders and co-occurring mental health disorders. Our program helps clients address addiction and related issues, increase skills, manage stressors, connect to supportive service, and build a foundation for lasting recovery. Residential programs run 24/7 and Individual and group therapy, family therapy, individualized case management, treatment planning, drug and alcohol counseling, Medication support services, and crisis intervention.
Benefits and perks:
- HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!
- Employees qualify for public loan forgiveness programs
- Training and professional development opportunities
- Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.
The Program Director II is responsible for overseeing and implementing residential behavioral health program services, clinical activities, and staffing to ensure program compliance with contracts and licensing regulations for the Residential and Withdrawal Management Programs at 815 Buena Vista West Dual Diagnosis program. The Program Director II sets the clinical tone, utilizing trauma-informed, gender-responsive, evidence-based, and harm reduction approaches. Coordinates with other departments within and outside of the agency to ensure that client needs are being met in support of health and recovery.
KEY RESPONSIBILITIES
Program Management Responsibilities:
- Directs clinical treatment and coordination of various activities and departments within facility as well as coordination of external stakeholders.
- Ensures treatment is in accordance with contracts/license expectations, including new Drug Medi-Cal (DMC) requirements.
- Responsible for assuring program census and service delivery are maximized to facilitate program’s financial viability.
- Has ultimate responsibility for retention and completion of all participants.
- Responsible for oversight of the program needs, including but not limited to health, safety and security, compliance and accountability.
- Must be available afterhours and on weekends to respond to facility emergencies, outstanding crisis or events.
- Oversees management of staff and agency volunteers, which includes Clinical Director, Supervising SUD Counselors, registered and certified SUD counselors, and masters/doctorate-level mental health clinicians.
- Duties include direct supervision and mentoring of subordinate supervisory staff, including program managers, providing verbal and written qualitative and quantitative feedback of their work.
- Duties include but are not limited to, hiring, training, motivating, evaluating, disciplining, and terminating.
- Ensures all staff are trained on and competent with program policies, procedures, and practices.
- Resolves many employee deficiencies through a number of avenues: performance improvement plans, written warnings in collaboration with HR, encouraging the utilization of staff benefits like PTO and the EAP, and termination.
- Ensures that each client receives all services stated in applicable contracts, including multi-county DMC (Alameda, Contra Costa, Marin, San Francisco, San Mateo), CDCR/STOP, Cal GETS gambling treatment, and AB109/Felony probation.
- Ensures compliance with codes and regulations at local and state levels.
- Responsible for client capacity within the program, which can range from 80 – 102 clients across all residential and withdrawal management.
- Works closely with our agency's compliance department in developing, disseminating, and ensuring adherence to programmatic policies and procedures.
- Conducts monthly quality reviews of all charts and of staff performance and productivity.
- Leads a weekly staff meeting to discuss program updates, issues, policies and procedures. Ensures client rights mandated by governmental codes and agency norms.
- Responsible for quality assurance for charts and treatment plans. Ensures proper handling and transfer of documents and records.
- Responsible for oversight of the Electronic Health Records (EHR) system for the program, including but not limited to running reports such as discrepancy, retention, productivity, utilization and ensuring all discrepancies are corrected in timely manner.
Education, Certification, and Experience
- Certified SUD Counselor from an accrediting professional organization and at minimum 5 years of experience in providing SUD services and 3 years supervising staff.
- Bachelor of Arts or Sciences degree from an accredited college or university, Certified SUD Counselor from an accrediting professional organization, and 3 years of experience in providing SUD services and supervising staff.
- MSW, MFT, LPCC, or PsyD from a regionally accredited graduate school, registration or licensure with the Board of Behavioral Sciences (BBS) or the California Board of Psychology (CBP), and at least 1 (one) year of experience in providing SUD services and supervising staff.
- Preferred experience working with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self-sufficiency.
- Master’s or Doctorate degree in Social Work, counseling, psychology, or related field.
- Experience with efficient and effective treatment and management of clients with co-occurring mental health and substance use disorders.
- Experience with government contracts and compliance.
- Knowledge of and experience with providing trauma informed services.
- Strong computer skills, including Outlook, Excel, Word and PowerPoint.
- Knowledge of gender-responsive, trauma-informed, and co-occurring treatment.
- Knowledge of clinical documentation (treatment plans, progress notes, etc.).
- Knowledge of community resources for non-profit substance abuse treatment facilities.
- Understanding of ASAM Levels of Care.
- Understanding of the principles of Motivational Interviewing and Harm Reduction in Substance Use Treatment Programs.
- Understanding of the California’s Department of Healthcare Services Drug Medi-Cal Organized Service Delivery System.
- Qualified candidates with arrest and conviction records will be considered for employment.
- Must complete a background check and livescan.
- Must be capable of meeting health screening and tuberculosis testing requirements.
- Must be capable of maintaining credential requirements.
- Must be capable of meeting the program and funder requirements.
We will consider for employment qualified applicants with arrest and conviction records.
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