Program Manager

Summary

The Program Manager is responsible for all aspects of the design, development, implementation, and successful delivery of assigned software development projects.

Essential Functions

• Plan, develop, manage, and deploy software development activities and projects throughout the entire development lifecycle using agile management methodologies.
• Work with the users and development team to determine project requirements, scope, timeline, and budget and to monitor and track change requests.
• Implement, track, monitor, and report on the progress of software development projects.
• Develop work plans, estimates, and schedule s and directs and assigns t asks.
• Conduct project meetings with development team and customer stakeholders and interfaces with other teams such as the operations and security teams to meet project requirements.
• Act as a single point of contact for project information and manages customer and management expectations and relationships through timely communications.
• Provide technical, analytical, and management guidance to development project
• Address, manage, and resolve project issues and escalate to management when necessary.
• Ensure adherence to agency and quality standards and follow and implement industry best practices.
• Lead and direct the work of the development team.
• Prepare formal status reports regarding the status, budget, risks, etc. of projects.
• Monitor progress, manage resource s, and ensure overall quality and completion of projects and applications.
• Train and mentor development team members on software development and project management processes.

Competencies

• Excellent oral and written communication skills, strong customer service skills, keen attention to detail, flexibility in adapting to changing environment, timely follow-through, and a commitment to learning new skills are required.
• Strong problem-solving and critical thinking skills and the willingness to be proactive and take initiative are required.
• The ability to build and use effective working relationships and to work independently as an effective team player are required

Supervisory Responsibility

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

• Must be able to remain in a stationary position 75% of the time.
• Occasionally moves about inside the office to access file cabinets, office machinery, etc.
• Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
• Expresses or exchanges ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly or quickly.
• Frequently moves standard office equipment up to 25 pounds.
• Must be able to work indoor conditions 90% of the time.
• While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

Position Type/Expected Hours of Work

Travel

• No travel required for this position.

Experience

• Must possess twelve years of project management experience on software development projects with experience in Agile and traditional software development lifecycles

Education

• Bachelor's degree in business, technology, or management discipline or related field or equivalent work experience directly within functional area