Bozeman Program Manager
Job Description
Big Brothers Big Sisters of Big Sky Country has been serving the youth of Southwest Montana for 50 years. Our mission is to create and support one-to-one mentoring relationships that ignite the power and promise of youth.
Overview of Position
The Community Based Program Manager is responsible for managing community based programs in Gallatin County. This includes enrollment, early match process and match facilitation and support to ensure child safety, positive impacts for youth, and constructive and satisfying relationships between youth and volunteers. This role requires a high-level of customer service and organization, focusing on youth safety and youth and volunteer needs throughout the program (including enrollment and match). This role is also key in creating a strong sense of affiliation with BBBS on the part of program participants and school leadership and staff.
Role Responsibilities and Duties
- Follow BBBS Standards and Service Delivery Model for all program steps.
- Manage Big & Little recruitment for Gallatin County community-based programs.
- Manage enrollment of Bigs & Littles, including interviews, and ensure all paperwork is collected in an accurate, timely manner.
- Facilitate matching process, supervision, closure for CB program participants.
- Prepare and facilitate training for Bigs & Littles.
- Coordinate and oversee program activities in Bozeman, ensuring child safety at all times.
- Develop and execute a calendar of community events including Match Activities, Big Meet-Ups, and an annual Match Appreciation Event in collaboration with the program team.
- Ensure that any problems and/or questions from youth, volunteers, parents/guardians, teachers, and school administration are promptly and courteously resolved.
- Become certified and teach Youth Mental Health First Aid Training (YMHFA); BBBS would pay the cost for certification.
- Collaboratively work as a team member with our Livingston & Big Timber Program Manager and Match Support Specialist, as well as other BBBS staff.
- Proactively and professionally communicate with other team members in person and across a number of virtual platforms (e.g. Gmail, Slack, Zoom, etc.)
- Support Volunteer Recognition for Bigs (ex. Big of the Year)
- Facilitate continual contact with school administration.
- Attend community networking events as appropriate.
Other Responsibilities
- Help with office and administrative tasks
- This may include, but is not limited to running errands for the office, ordering/picking-up office supplies, yard work, and help keep the office organized and tidy.
- Support fundraising efforts, including attending the annual Big Event fundraising gala in Bozeman, Bowl For Kids’ Sake events, and the Big One Event in Livingston to assist.
- Participate in BBBS staff meetings and retreats.
- Work in close coordination with other BBBS team members to coordinate efforts as needed.
- Other duties as assigned.
Knowledge, Skills, and Abilities
The person in this position must demonstrate strong written and verbal communication, attention to detail, and organizational & time management skills. Ability to confidently apply strong interpersonal and social-emotional skills with adults and youth in a range of cultural environments. Possess the ability to work independently and collaboratively. General awareness of resources available in the community. Knowledge of best practices in Child Safety, Trauma-Informed Care, and Equity and Inclusion (BBBS will provide further training in these areas).
Education and Experience
Bachelor’s degree from an accredited college or university (social services, education, human resources, or related field preferred) or at least one year experience with social service organizations.
This position will report directly to the Program Director.
Pay is DOE and will range from $38,000-$41,000 per year.
BBBS provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, sexual orientation, or non-disqualifying physical or mental handicap or disability.
Job Type: Full-time
Pay: $38,000.00 - $41,000.00 per year
Benefits:
- Flexible schedule
- Health insurance
- Paid time off
- Retirement plan
Ability to Commute:
- Bozeman, MT 59715 (Required)
Ability to Relocate:
- Bozeman, MT 59715: Relocate before starting work (Required)
Work Location: In person
