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Program Manager Quality & Outcomes

Children's Wisconsin
$103,852 - $139,898 a year
Milwaukee, Wisconsin
Full time
2 weeks ago

At Children’s Wisconsin, we believe kids deserve the best.

Children’s Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country.

We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today.

Please follow this link for a closer look at what it’s like to work at Children’s Wisconsin: https://www.instagram.com/lifeatcw/

Manages the responsibilities associated with the quality and outcomes performance for programs associated with the provision of care for the defined area. Collaborates with medical directors, program directors, researchers, administrative leaders and other key stakeholders to align with the vision and goals. Provides leadership and coordination of the quality program across the continuum of service line and in coordination with the quality department corporate leadership. Partners to identify improvement initiatives, establish success metrics, monitor trends, outcomes and performance for the programs within the defined areas and system goals. Manages the contacts associated with the database and consortiums the team participates in. In partnership, they may be asked to represent and promote the hospital at external organizations and consortiums where quality and outcomes are discussed.

Minimum Job Requirements

  • A current license to practice professional nursing in the State of Wisconsin.
  • Bachelor’s degree in public health, health administration, business administration, clinical discipline, nursing, or related field. Master's degree preferred.
  • Five or more years of experience working with the perinatal and neonatal patient population with NICU experience.
  • Experience or training in improvement methodologies such as the Improvement Model, Six Sigma or Lean.
  • Experience in healthcare improvement at the leadership level preferred.
  • Thorough knowledge of quality improvement, performance improvement principles and healthcare operations.
  • Requires excellent interpersonal and communication skills to interact effectively with patients, families, physicians, clinic/hospital staff and community.
  • Analytical skills to develop goals, facilitate the advancement of quality improvement concepts, to identify problems and solutions and present to committees/teams and individuals and to evaluate effectiveness of same and to interpret, comprehend, and summarize statistical and healthcare data.
  • A high level of analytical ability to organize, develop, and manage multidisciplinary healthcare processes.
  • Strong interpersonal and facilitation skills.

Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.

Certifications/Licenses:

License RN-Registered Nurse (30) - State of Wisconsin
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