Prospect Station Manager - DTW

General information

Requirements and Description

With decades of experience and operations at more than 30 major airports—including Chicago, Dallas, Newark, and more—Prospect Airport Services is a trusted leader in aviation support. Our team of over 11,000 dedicated associates delivers essential services such as baggage handling, wheelchair assistance, lost and found, and aircraft cleaning. We are committed to excellence, safety, and integrity in everything we do—providing reliable, high-quality service to our airline partners and the traveling public every day.

We are seeking individuals to join our growing team who are passionate, have integrity, and have empathy for how their words and decisions affect our employees, customers, and partners.

Job Summary:

The station manager is responsible for the oversight and coordination of the exciting day-to-day airport operations, or a segment of the operation.  The station manager must have a passion for ensuring safe, reliable, efficient, and effective operational and financial performance of the station.

Job Duties:  

• Builds partnerships with customers and sets the example for the delivery of exceptional customer service.
• Reviews operational and financial reports to ensure the station is meeting goals and objectives and takes corrective action as required.
• Participates in employee relations investigations when complaints arise and resolves issues in a professional and timely manner.
• Recruits new employees to ensure appropriate staffing, promotes team-building initiatives and performs coaching and mentoring activities to develop and motivate team members.
• Ensure that employees are properly trained and audit safety records as needed.
• Sets, measures and manages the performance of self and others. Leads team members in achieving operational and financial objectives and goals.
• Monitors and enforces safe working conditions in accordance with regulatory requirements, Unifi policies and safety procedures, and all applicable laws.
• Promotes and adheres to policies concerning Safety, Anti-Harassment and Equal Employment Opportunity.
• Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.

• High School diploma, GED or equivalent education.
• Must be at least 18 years of age.
• Must be able to obtain credentials required as per airport or state or customs requirements.
• Supervisory experience is required.

Preferred Qualifications:

• Three years of relevant work experience in the aviation or ground handling services industry.

Physical requirements:  

• Must be able to frequently push, pull, stoop, squat, kneel, bend, lift up to 70lbs and move up to 70lbs; and constantly walk, stand, handle, grasp and reach out. May have to reach above shoulder occasionally.

Working conditions:  

• You will need to have flexibility to work a variety of shifts, including nights, weekends, holidays and overtime. We operate in a shift bid environment.
• Must be able to be alert to moving vehicles or aircraft and use radio equipment.
• Enjoy the outdoors on a daily basis (sun, rain, sleet or snow!) May be exposed to a wide variety of weather conditions, jet and machinery noises, fumes, dirt and dust for extended periods.

"Prospect Airport Services is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status."