Quality and Regulatory Coordinator

Introduction

Do you want to join an organization that invests in you as a Quality and Regulatory Coordinator? At HCA Healthcare, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Quality and Regulatory Coordinator like you to be a part of our team.

Job Summary and Qualifications

The Quality and Regulatory Coordinator will be responsible for logistics, administrative, coordination, and support for Regulatory and Accreditation Standards team. Duties include the ability to manage, organize, and analyze program needs. The candidate must possess excellent written and oral communication skills and skills that foster strong working relationships.

GENERAL RESPONSIBILITIES

• Distributes regulatory and accreditation transmittals to department staff.
• Monitors, controls, assesses, and manages specific project operations and proposes opportunities for improvement.
• Partners effectively with key leaders to ensure program goal alignment.
• Preparation and assimilation of data and slide decks for educational presentations, including orientation, training programs and conferences
• Develops SharePoint publications, materials and products to provide both incremental and long-term value. Ensures that content is accurate, current and grammatically correct.
• Collects and analyzes feedback from stakeholders to gauge satisfaction and success.
• Provides project coverage and operational support as needed.
• Maintains and manages shared mailboxes.
• Supports and oversees some project-management responsibilities, such as, agenda and toolkit development, production and distribution of meeting materials, and preparation of required reports on status and activities.
• Executes project tasks supporting the quality strategy and assures project action items and project activities are managed consistent with due dates.
• Manages/tracks budget expenses for specified projects.
• Maintains Regulatory and Accreditation Services SharePoint/Flare site and HCA Healthcare Clinical Policies Clinical Operations Group pages on SharePoint
• Serves as departmental business owner of the external survey log, providing support to facility and division colleagues, as needed, running reports, and performing appropriate follow-up actions.
• Maintains departmental records, resources, and publications.
• Monitors TJC site daily and executes subsequent tasks (e.g., communication of initiation of surveys to the field and timely distribution of newly-released survey reports).
• Supports events conducted, as needed, to include supporting compilation of materials, hosting Webex, etc.

EDUCATION and EXPERIENCE

• Bachelor’s Degree and 3 plus years of related experience
• Strong analytical, organizational, interpersonal and demonstrated customer service skills required.
• Demonstrated ability to coordinate projects with strong orientation to details, computer/technical skills required.
• Communicates clearly, proactively, and concisely with all key stakeholders and customers.
• Possesses strong organizational and time management skills.
• Ability to manage multiple competing priorities.
• Possesses interpersonal skills to work in a high profile and fast-paced team environment.
• Proven ability to work collaboratively in a team environment within and across departments.
• Results-oriented individual with a demonstrated strong commitment and willingness to do what it takes to get the job done.
• High degree of flexibility required and ability to use judgment when resolving issues.
• Respects confidentiality of data and communications encountered in the workplace.
• Ability to work independently with minimal supervision.

• Proficient with Microsoft Word, Excel, PowerPoint, SharePoint, JIRA, WebEx, OneNote, and Outlook.

HCA Healthcare (Corporate), based in Nashville, Tennessee, supports a variety of corporate roles from business operations to administrative positions. Like our colleagues in any HCA Healthcare hospital, our corporate campus employees enjoy unparalleled resources and opportunities to reach their potential as healthcare leaders and innovators. From market rate compensation to continuing education and career advancement opportunities, every person has a solid foundation for success. Nashville is also home to our Executive Development Program, where exceptional employees are groomed to take on CNO- and COO-level roles in our hospitals. This selective program focuses on ethics, leadership and the financial and clinical knowledge required of professionals at this level of the industry.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Quality and Regulatory Coordinator opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.