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Quality Assurance Analyst

Ghirardelli Chocolate Company
$68,000 - $85,000 a year
San Leandro, California
4 weeks ago

The Quality Assurance (QA) Analyst is responsible for initiating and coordinating quality-related information from production, service, and process improvement activities. The QA Analyst is responsible for publishing reports using statistical techniques and is involved in quality improvement projects.

Requirements:
  • Prepare reporting to provide insight into quality and food safety metrics for the Quality department and suppliers
  • Verify the cascading and adherence of all corporate food safety and quality policies across assigned locations
  • Maintain strong professional relationships across all locations supported and internal teams to enable responsive partnerships
  • Ensure products are produced according to Ghirardelli standards and address any discrepancies with internal/external parties
  • Communicate with internal and external team to ensure timely and effective problem resolution and go-forward action plan
  • Lead troubleshooting and problem-solving activities utilizing Lean Manufacturing tools as needed
  • Perform and oversee analysis and recommend appropriate analytic, statistic, and data visualization methods, resources, and tools, act as SME for assigned programs
  • Drive continuous improvement through data analysis and accountability in a self-directed manner
  • Maintain, refine and improve processes to meet customer requirements
  • Develop and improve documentation
  • Provide support for product trials, with data analysis and specification recommendation
  • Perform other duties as assigned

Compensation: 68,000-85,000
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