JOB POSTING
JOB TITLE: Quality Assurance Inspector/Supplier Liaison
DEPARTMENT: Quality Assurance - ISO
REPORTS TO: Quality Manager
PURPOSE OF POSITION:
To provide our suppliers and customers (to include internal customers) with technical support on quality issues. Working with cross-functional teams, including production and support (Sales, Purchasing, Planning, Production Engineering, etc.), for resolution of problems in a timely manner is imperative. Support quality system(s) development, changes, and maintenance, be proactive, promoting and assuring a high quality product, service, or support with minimized or reduced cost; work for cost reductions and savings; investigate and document root cause and corrective measures for internal entities and suppliers (where required); and to promote the team environment for the overall good of the Company's vision, ideals and success.
SPECIAL TRAINING NEEDED: Magnetic Particle Inspection (MPI) Level II Preferred
EDUCATION & EXPERIENCE:
Experience with manufacturing processes and part conformance. Experience with customer interactions to resolve customer problems. Experience with: handling internal quality issues, process evaluation and their resolution and implementation; root cause failure analysis and investigation; collecting, processing, analysis, compiling data in a report format. Background in and use of ISO standards and their compliance. Possess the ability to: read print drawings and read and apply GD&T tolerances; work with and lead individuals and teams; good writing and communication skills; computer skills and ability to use Microsoft office and other programs as needed; use standard measuring tools and devices; work with little or no supervision and meet deadlines and timing.
DESCRIPTION OF JOB DUTIES:
- Acts as a contact on manufacturing process quality issues for any outside customer requiring assistance.
- Assures defect data entry is in place for those manufacturing operations required to collect quality data.
- Review/monitor trends of non-conforming material (NCM) to assist with the minimization/elimination of such causes leading
- Occasionally review manufacturing documentation (Work Orders, Purchase Orders) to ensure correctness and that it contains
- When required, compiles and reports quality data to assigned customers using defined reporting agreements.
- Initiates and tracks internal/external product deficiencies and works with engineering for a timely disposition of such
- Participate in communication with customers to discuss quality issues, particularly those issues found by the customer or in
- Reviews and processes customer returns (Return Material Authorization, or RMA), including, but not limited to, inspection
- Serve as point of contact with suppliers to communicate nonconformance's and returns of production items, to include
- Performs additional duties as required by management.
Physical Demands:
- Seeing – Required
- Speaking- Required
- Hearing – Required
- Standing – Frequently
- Walking – Frequently
- Sitting – Occasionally
- Lifting – Often, up to 25-pounds
- Carrying – Often, up to 25-pounds
- Pushing – Occasionally
- Pulling – Occasionally, up to 60-pounds
- Climbing – Rarely
- Balancing – Rarely
- Bending – Frequently
- Twisting – Occasionally
- Reaching – Frequently
- Grasping/Handling – Frequently, for dexterity, fine finger handling
- Stooping/Crouching – Rarely
- Kneeling – Occasionally
- Crawling – Rarely
BENEFITS INCLUDE:
- Benefits Package
- PTO
- Paid Holidays
- Competitive Compensation
Environmental Conditions:
Inside – 90% outside – 10%
Temperature Conditions: Controlled – in excess of 70 degrees- Occasionally
Knight Enterprises Management, L.L.C. is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, creed, sex, national origin, age, protected veteran status, disability status, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, or any other protected factor by country, regional or local law. Knight’s policies regarding recruitment, hiring, compensation, benefits, promotions, transfers, training and all other personnel matters are free from discriminatory practices and are based on merit, qualifications, and abilities.
To view the U.S. Department of Labor’s (DOL) Equal Employment Opportunity is the Law poster, please go to the following link: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
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