Overview:
Department: Radiology
Location: Eddy Street Campus – 211 N. Eddy Street, South Bend, IN 46617
Hours: Full-Time; 40 Hours Weekly
Hours: Full-Time; 40 Hours Weekly
Join Our Team at The South Bend Clinic!
At The South Bend Clinic, we strive for excellence—not just good enough. Every day, our dedicated team shows up inspired to exceed expectations, recognizing and celebrating the remarkable in everyone we encounter—inside and outside our workplace.
We’re more than a healthcare provider; we’re a partner in helping people live happier, healthier lives. We seek team members who share our relentless passion and pride for making a meaningful impact. We invest in your personal and professional growth, empowering you to fulfill your purpose and leave your mark.
Why Choose The South Bend Clinic?
We’re committed to supporting our team members in every aspect of their lives with holistic benefits designed to help you thrive:
- Financial Wellness:
- Daily Pay: Access your earned wages when you need them.
- Tuition Reimbursement: Up to $5,250 per year to support your education.
- 401(k) Match: Plan for your future with our competitive matching program.
- 3-Year Vesting: Achieve full ownership of your retirement contributions in just three years.
- Health & Well-Being:
- Comprehensive medical and prescription coverage, including 100% coverage (after deductible) when using a Duly provider.
- Pet Health Coverage: Because your furry friends matter too.
- Work-Life Balance:
- Paid Volunteer Time: 40 hours of paid time off annually to give back to your community.
- Parental Leave: 12 weeks of 100% paid parental leave, plus adoption and surrogacy financial benefits for non-physician team members.
- Inclusive Culture:
- A workplace that prioritizes Diversity, Equity, and Inclusion (DEI) and is dedicated to making a positive social impact.
- Check-in/Greeting Patients/ Patient Scheduling
- Acknowledges and welcomes patients and visitors.
- Sets the tone for a positive experience
- Check in and schedules appointments, following radiology scheduling protocol
- Answers heavy call volumes to fulfill patient needs over the phone
- Verifies patient information, while documenting in their Electronic Health Record (EPIC)
- Performs all other duties/responsibilities as assigned
- Reviewing schedule
- Pre-screen patients based on departmental protocol
- Monitor schedules daily, ensuring that all open slots are filled on the same day.
- Daily monitoring of patient scheduling reports
- Exam Preparation
- Review the Daily Appointment Report and prepare charts as appropriate.
Education/Certification/License:
- High school diploma or equivalent is required.
Knowledge, Skills, and Abilities:
- Previous experience in scheduling is preferred.
- Must have prior computer experience.
- Position requires constant and frequent judgment and response.
- Must be able to prioritize many competing tasks and demands.
- Must have excellent communication and grammar skills.
- Must be detail oriented.
- Must have good follow through, be able to
multi-task, and possess sound judgment.
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