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Regional Director of Operations

Beztak
$101,505 - $122,016 a year
Oakland County, Michigan
6 days ago
Beztak, a national Real Estate Development, Construction and Property Management company, want you to join our family of talented individuals. We are seeking to hire bright, dynamic leaders who have a passion for service and a commitment to excellence.
Beztak is looking to hire a Regional Director to join our team. The Regional Director is responsible for overseeing all Senior Living communities within their specified region and to advance all corporate strategic initiatives within the assigned region. This opportunity is an in-person position based out of Farmington Hills, MI and oversee a portfolio of luxury communities within Oakland County.
ESSENTIAL FUNCTIONS:
  • Assist in recruiting, hiring, training, motivating, evaluating, and terminating other on-site personnel.
  • Coach the leadership teams on performing timely and meaningful performance appraisals for staff.
  • Assist the leaderships in handling unusual personnel issues and assure that these issues are brought to the attention of senior leadership.
  • Train the Executive Directors in preparing detailed schedules for each on-site position. Ensure that the directors properly schedule work hours for the staff.
  • Review standard and procedure updates with the Executive Director and staff to ensure company systems are followed.
  • Develop, implement and achieve the annual community budget for each community within the region. This includes meeting / exceeding volume and rate goals as well as controlling operating expenses.
  • Oversee the annual CAPEX plan for each community.
  • Ensure that quality products are purchased at the best available price.
  • Oversee monthly rate adjustment process and approve all Rate Adjustment Forms (RAFs), maximizing rental rates where applicable.
  • Perform site visits to communities within the region, utilizing the Property Inspection Checklist.
  • Oversee the development and execution of each Community’s Quarterly Marketing Plan and maintain highest possible occupancy.
  • Ensure that vacant apartments are prepared for occupancy within five days to company standards. Routinely walk all market ready vacant apartments. Review the timeline for make-ready units and ensure it is being met.
  • Maintain current knowledge of community's competition to assess differentiators. Work with the sales team and Executive Director to develop competitive analyses.
  • Review estimates and prepare specifications for major capital expenditures.
  • Review recurring service contracts and re-bid annually.
  • Assure consistency in the execution of the core programs to include Fine Dining, Activities, Wellness/Fitness, Concierge and Associate Engagement.
  • Communicate best practices across the region.
  • Oversee the development and execution of each Community’s Annual Strategic Initiatives.
PERSONAL QUALITIES:
  • Excellent leadership skills
  • Strong attention to detail
  • Able to remain calm under pressure
QUALIFICATIONS AND EDUCATION:
  • Bachelor’s degree preferred
  • Minimum 4 years’ experience in related Senior Living role
  • Flexibility to travel when needed
BEZTAK PERKS & BENEFITS:
Beztak has an exciting, growth-focused culture, and we strongly believe in promotion from within. While certain positions require past work experience in a specific role, you don’t have to have any experience in property management to join the Beztak team. Beztak culture is one that is built upon the three E’s: Excellent, Ethical and Effective, and we pride ourselves on benefits programs and perks that take care of our team.
Some of our most popular benefits include:
  • 401(k) with an employer match for every dollar contributed, up to 6% of eligible compensation
  • Generous Paid Time Off in addition to paid company holidays and a “Float” Holiday to celebrate a day or holiday that you hold special
  • Life Insurance, provided at no cost to the employee.
  • Five medical plan options – several including a Health Savings Account with an employer contribution
  • Employee Assistance Program – free, and confidential services for a variety of needs: counseling, pet care, financial services, vacation planning, and more!
  • Employee Referral Program
  • Tuition Reimbursement Program
PHYSICAL DEMANDS
The position is required to regularly sit for long periods of time, walk, stand, and communicate with residents, staff, family members and the public.
WORK ENVIRONMENT
This position typically operates indoors in an air-conditioned office, with a mixture of natural, incandescent and fluorescent light
REASONABLE ACCOMODATION STATEMENT
Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of the position.
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