Company Highlights:
The Bright Hotel is reimagining hotel operations by leveraging a tech-forward approach to the guest experience. Our goal is to personalize the stay for each guest driving stellar satisfaction rates. We are currently building out a portfolio of hotels focused on health and wellness called Vitality Hotels.
Perks:
- 100% company-paid premium for employee-only coverage on select Medical, Dental, and Vision Insurance plans
- 401K program with up to a 4% match and full vesting from day one
- Generous Paid Time Off – 2 weeks annually to recharge and relax
- Flexible Spending Account (FSA) & Health Savings Account (HSA) options for added financial flexibility
- Voluntary Life Insurance to provide additional coverage for you and your loved ones
Purpose of the Role:
The Bright Hospitality Management is seeking a strategic and results-driven Regional Vice President of Operations to lead and oversee the operational performance of a portfolio of hotels within a defined region. This individual will be responsible for driving revenue growth, ensuring operational excellence, maintaining brand standards, and fostering a culture of guest-centric service and team development. The ideal candidate brings a strong background in hotel operations, brand positioning, and team leadership at a regional level.
Please Note: This is a remote-based position with required travel. Please review the travel schedule and requirements listed below to ensure they align with your availability and preferences prior to applying.
Responsibilities:
- Provide strategic leadership and operational oversight for multiple hotel properties within the assigned region.
- Partner with property-level leadership to deliver best-in-class guest experiences, operational efficiency, and financial performance.
- Lead efforts to optimize revenue, profitability, and service quality, in alignment with brand standards and company goals.
- Collaborate with Sales, Marketing, Revenue Management, and HR teams to develop and implement property-level strategies.
- Monitor and evaluate property performance through regular site visits, performance reviews, and analysis of key metrics (ADR, RevPAR, GOP, etc.).
- Drive talent development by mentoring General Managers, supporting succession planning, and ensuring team alignment with company values.
- Support the opening and integration of new properties in the region as needed.
- Ensure compliance with safety, legal, and brand standards across all operations.
- Identify opportunities for process improvement and operational efficiencies across properties.
- Maintain strong relationships with ownership groups, vendors, and internal stakeholders.
Qualifications, Skills, Abilities and Experience:
- Bachelor’s degree in Hospitality Management, Business Administration, or a related field (Master’s degree preferred).
- 10+ years of progressive leadership experience in hotel/hospitality operations, including multi-property oversight.
- Proven success in managing hotel operations across various service levels (select, full-service, lifestyle, luxury).
- Deep understanding of hotel financials, forecasting, budgeting, and operational reporting.
- Strong leadership and interpersonal skills with the ability to influence and inspire teams.
- Demonstrated ability to drive operational improvements, guest satisfaction, and revenue growth.
- Excellent communication and presentation skills.
- Willingness to travel extensively within the region.
- Experience working with branded and independent hotels, preferred.
- Familiarity with brand standards and systems (e.g., Marriott, Hilton, Hyatt, IHG, etc.), preferred.
- Knowledge of hospitality technology platforms (PMS, POS, CRM, etc.), preferred.
- Strong problem-solving and decision-making skills, preferred.
- Comfortable in a fast-paced, dynamic environment with a remote-first approach to collaboration, preferred.
Physical Requirements:
The physical demands described are representative of those that must be met by an incumbent to successfully perform the essential functions of this job. *Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions & physical demands of this role.
Physical, visual requirements and working conditions may include but are not limited to:
- Ability to work day shift with occasional varying schedule
- Stand for long periods of time
- Walk extended distances
Minimum Qualifications:
- Minimum of 10 years of progressive experience in hotel operations, with at least 5 years in a multi-unit or regional leadership role.
- Proven track record of managing operational performance and achieving financial targets across multiple hotel properties.
- Strong leadership, communication, and interpersonal skills with the ability to influence stakeholders at all levels.
- Deep understanding of hotel metrics, including ADR, RevPAR, occupancy, and GOP.
- Ability to analyze complex data, identify trends, and implement strategic solutions.
- Proficiency in Microsoft Office Suite and familiarity with industry-standard hospitality systems.
- Must possess a valid driver’s license and be able to travel freely within the region (and occasionally outside the region, if needed).
Please note, due to the requirements of this position, responses may automatically disqualify you from moving forward in the application process. Please review minimum qualifications thoroughly before applying.
Schedule / Travel Requirements:
- Regular business hours with availability for occasional evening or weekend meetings, depending on operational needs.
- Approximately 50–70% travel, including regular site visits to properties within the assigned region, attendance at corporate meetings, and industry events as necessary
