Remote Client Booking Specialist (Colorado Residents Only)
Location: Remote (Work-from-Home, Colorado Residents Only); In-Person Training in Colorado Springs
Job Type: Full-Time, Permanent
Salary: $21/hour + monthly $300 bonus for meeting specific metrics; Raises at 6 months and 1 year based on performance evaluation.
Company Overview:
Vita Brevis Fine Art, with over 15 years of transforming family moments into heirloom-quality portraits, is a pioneer in portrait artistry. Based in Colorado Springs, we're seeking passionate Remote Client Booking Specialists from Colorado to join our family-oriented, supportive, and fun virtual team. If you love connecting with people and creating memorable experiences for clients who adore their families, this is the perfect role for you!
Job Summary:
As a Remote Client Booking Specialist, you'll be the voice of Vita Brevis Fine Art, handling inbound and outbound calls with warm leads to book clients into our studio schedule. Using guaranteed successful scripts, you'll create engaging, positive interactions with potential clients. This role is ideal for energetic Colorado residents who thrive in a remote, fast-paced environment and are passionate about meaningful conversations. Initial training will require in-person attendance at our Colorado Springs studio for 5 days (Monday-Friday) during your first week, with hotel and gas expenses covered.
Key Responsibilities:
- Manage inbound and outbound calls with warm leads (no cold calling) to schedule clients into our studio.
- Engage potential clients with enthusiasm, using provided scripts to create memorable interactions.
- Meet specific targets for calls and bookings to ensure studio growth.
- Document client interactions and update records in our CRM system.
- Collaborate virtually with team members via video calls or messaging platforms to share best practices and ideas.
- Maintain confidentiality and adhere to company policies and data protection regulations.
Qualifications:
- Must be a resident of Colorado.
- High school diploma or equivalent; associate's or bachelor's degree a plus.
- Upbeat, positive attitude and a genuine love for talking to people.
- Stellar verbal and written communication skills with a clear, professional phone presence.
- Experience in phone sales or appointment setting is preferred but not required.
- Proficiency with computers, CRM software, and virtual communication tools (e.g., Zoom).
- Reliable high-speed internet (minimum 25 Mbps download/5 Mbps upload), a quiet workspace, and a computer with [Windows 10 or later, 8GB RAM]. A headset will be provided.
- Ability to work Monday to Friday, 9:00 AM - 5:30 PM MST
- Must be available for in-person training at our Colorado Springs studio for 5 days (Monday-Friday) during the first week of employment.
- Strong organizational skills and ability to meet performance targets in a remote setting.
Preferred Skills:
- Experience with call center software or telephone systems.
- Background in customer service or sales, particularly with family-oriented clients.
What We Offer:
- Competitive pay of $21/hour with a $300 monthly bonus for hitting specific metrics.
- $1/hour raise at 6 months and an additional $1/hour raise at 1 year, based on performance evaluation.
- Guaranteed 40 hours per week (Monday-Friday, 9:00 AM - 5:30 PM MST).
- Comprehensive benefits, including QSEHRA Health Reimbursement and 401(k) matching.
- Paid time off, plus holiday paid time off (2 days at Thanksgiving, 3 days at Christmas).
- Comprehensive training, including 5 days of in-person training at our Colorado Springs studio during your first week, with hotel and gas expenses covered.
- Ongoing virtual training to ensure your success.
- Fun, family-centric virtual team environment with weekly games and engagement activities.
- Equipment stipend (if applicable) to support your remote workspace.
Why Join Us?
At Vita Brevis Fine Art, we're more than a workplacewe're a family dedicated to delivering exceptional client experiences. As a Colorado-based team, we value our local roots and foster a supportive, fun, and inclusive virtual environment. With comprehensive in-person and virtual training, performance-based raises, and opportunities for growth, you'll thrive while making a meaningful impact for clients who value their families through professional portraits.
Vita Brevis Fine Art is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.