Residential Account Manager

Position Overview

This position is primarily responsible for sales performance in a defined territory through managing independent sales reps and a large residential dealer network. This role collaborates, provides direction, training, tools, and motivation that enable the sales territory to meet its goals.

Essential Job Functions

• Works closely with the Residential Inside Sales Manager and the Residential National Sales Manager to support and manage a large independent rep and dealer network.
• Work with dealers and independent representatives to provide outstanding service.
• Works to create and review reports and KPIs to measure individual rep, dealer, and territory success.
• Works with reps on strategic account and territory planning.
• Works with reps on product penetration assessments and strategies.
• Works to train reps and dealers on product value propositions.
• Collaborates to create and document standardized workflow processes for the residential sales team.
• Help drive process and sales operational improvements.
• Supports dealer sales with custom quoting and other sales, service, and support functions.
• Provide competitor and product feedback to support product and marketing initiatives.
• Other duties and responsibilities as assigned by management.

Competencies

• Must possess and demonstrate excellent verbal, written, and interpersonal communication skills.
• Proficient in using MS Office, CRM & ERP systems. Zoho & Epicor Kinetic are preferred.
• Team player, self-motivated, positive disposition, and problem-solver.
• Strong time management skills including prioritizing short- and long-term objectives and can work well under pressure.
• Ability to get up to speed quickly with proprietary applications and emerging technology.
• Balanced ability to dive into details and think strategically.
• Must be well organized, detail-oriented, and able to multitask.

Supervisory Responsibility

• Responsible for the performance and development of independent sales representatives in collaboration with sales management.

Physical Demands

• Mostly sedentary role.
• Ability to lift, pull or push up to 20 lbs.; anything over 50 lbs. is to be assisted.

Position Type and Expected Hours of Work

• Full Time
• Hourly + commission DOE
• Schedule varies

Compensation and Benefits

• Hourly + Commissions with a total compensation up to $80K DOE
• Commissions are based on a percentage of sales
• Benefits: Medical, dental, vision, company paid life insurance, short-term and long-term disability, 401K, 15 days of paid time off, 60 hours of Holiday pay per year and an employee assistance program.

Travel

• Some territory and/or trade show travel may be required.

Required Education and Experience

• 2-3 years of sales / account management experience preferably in a channel sales environment.
• Documented success surpassing sales targets.
• Proven ability to build sustainable partnerships and customer relationships.
• Sales training experience and / or executive level presentation skills.
• Bachelor’s degree or equivalent combination of education and experience.

Job Type: Full-time

Pay: Up to $80,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift

Supplemental Pay:

• Bonus opportunities
• Commission pay
• Performance bonus

Application Question(s):

• Have you ever worked for Electric Mirror?

Education:

• Bachelor's (Preferred)

Experience:

• Account management: 3 years (Required)
• Sales: 3 years (Required)

Ability to Commute:

• Everett, WA 98203 (Required)

Work Location: In person