Lead Staff – Adolescent Residential Program
Work Unlimited
At Work Unlimited, we are looking for more than just an employee—we’re seeking a dedicated and compassionate leader ready to make a meaningful difference in the lives of adolescents we serve.
In this pivotal role, you will be more than a direct support professional; you’ll be a mentor, advocate, and positive role model. Your guidance and encouragement will help shape daily experiences, foster personal growth, and create opportunities for skill development, social connection, and community engagement. With your support, the adolescents in our care will build confidence, independence, and a sense of belonging.
As the Lead Staff in our adolescent program, you will set the tone for excellence in care. Your ability to remain calm under pressure, model positive behavior, and lead by example will be instrumental in building a safe, supportive environment for both adolescents and employees. By mentoring and coaching your peers, you’ll help strengthen the team while ensuring the highest quality of service.
If you are ready to take on a leadership role that blends direct care, mentorship, and program support, we invite you to join us at Work Unlimited.
GENERAL DESCRIPTION
In collaboration with the Program Manager, the Residential Program Specialist III (Lead Staff) is responsible for operational and on-call support within 24-hour adolescent residential homes. This role includes approximately 30–32 hours of direct care each week, 8–10 hours of office/leadership work, and 36 hours of on-call support.
This position not only provides essential support to the adolescents in our program but is also designed as a mentorship opportunity for employees interested in leadership and career growth. Weekend Premium Pay available—earn up to $30.00/hour!
MINIMUM QUALIFICATIONS
Education & Experience
- High School Diploma or GED
- Minimum 3 months of direct support or supervisory experience
- Basic computer literacy and ability to type without looking at the keyboard
Certificates, Licenses, & Registrations
- Must pass a DHS background check
- Must be a licensed driver, meeting insurance eligibility (21+, 5 years driving experience, 3 infractions in the last 3 years)
ESSENTIAL DUTIES & RESPONSIBILITIES
Leadership
- Model calm, professional behavior in crisis situations
- Demonstrate independent decision-making skills
- Provide mentorship and training to new employees in collaboration with management
- Lead by example in promoting independence and community integration for adolescents
Household Operations
- Plan weekly menus and grocery lists; manage supplies
- Oversee medication management, including reorders and stock
- Review financial documentation and receipts; may manage budgeting, banking, and reconciliations
- Schedule and track routine medical, dental, mental health, and specialist appointments
Quality Assurance
- Review appointment reports and ensure proper documentation
- Submit monthly away-from-home totals to the Director of Residential Programs
- Post meeting minutes following staff meetings
- Conduct monthly safety walkthroughs, submit reports, and follow up on maintenance issues
On-Call
- Respond to calls within 15 minutes and remain within 30 minutes of the worksite during on-call shifts
- Arrange coverage or fill shifts as needed
- Submit a list of schedule changes after on-call rotation
SUPERVISORY RESPONSIBILITIES
This role does not directly supervise employees but provides leadership, training, and role modeling for team members.
PHYSICAL DEMANDS
- Maintain OIS and First Aid/CPR certification
- Occasionally lift up to 50 lbs
- Perform physical interventions when required
WORK ENVIRONMENT
- Indoor environment with frequent noise and interruptions
- Shift coverage may include evenings, weekends, overnights, and mandatory overtime
- Exposure to behavioral outbursts, bodily fluids, and outdoor conditions based on activities
BENEFITS
- Health, Dental, Vision, and Life Insurance
- Employee Assistance Program
- Paid Time Off
- Retirement Plan
- Referral Program
- Employee Discounts
- And more!
