Provide superior customer service to all museum guests. Ensure cleanliness of building, sweeps, dusts, and restocks bathroom products as necessary. Maintain and restocks merchandise. Serve as interpretive guide for museum.
- Presents demonstrations, speak to the public, and conduct tours. Public speaking skills are necessary.
- Supports the tourism department as needed: sales, scheduling, reporting, follow up phone calls, filing.
- Opens and closes the museum.
- Keeps the museum staffed at all times during opening hours.
- Maintains and balances cash drawer daily and makes deposits.
- Manages multiple projects without having direct supervisory responsibilities.
- Work requires moderate physical activity. Requires handling of average-weight objects up to 25lbs and standing and/or walking for more than 4 hours a day.
- Performs other job-related duties as assigned.
- Associate’s degree and one (1) year of previous cash handling and/or customer service experience, or an equivalent combination of education and experience.
- Knowledge and interest in Cherokee history and culture.
- Ability to be self-motivated, well organized, and willing to work independently and as part of a team.
- Ability to understand and follow written and oral instruction and have effective communication skills.
- Ability to effectively organize and creatively present materials to visitors.
- Must become CIG certified; training will be provided.
- Must have taken or enroll in the Cherokee Nation History course.
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