Job Title: Associate
Location: Bark, Meow, ‘N Beyond 11325 Pellicano Dr, El Paso, Texas, 79936
Employment Type: Part-Time
Job Overview: As an associate at Bark, Meow, 'N Beyond, you play a vital role in creating a welcoming, knowledgeable, and pet-friendly shopping experience for our customers. You’ll assist pet parents with product recommendations, support daily store operations, and help maintain a clean and organized environment. This role requires a passion for animals, strong customer service skills, and the ability to multitask in a fast-paced retail setting. Associates are expected to uphold the company’s mission and core values by providing exceptional service, demonstrating care for pets and their owners, and fostering a positive, community-driven atmosphere in the store.
Key Responsibilities:
- Greet customers and their pets warmly, providing knowledgeable assistance with
products, services, and general pet care.
- Operate the point-of-sale (POS) system for purchases, returns, and gift cards.
- Stock shelves, rotate inventory, and ensure displays are clean, organized, and well-
presented.
- Assist with setting up grooming appointments and directing customers to grooming
intake staff.
- Maintain cleanliness and sanitation across all areas of the store, including pet-friendly
zones.
- Educate customers on new arrivals, seasonal promotions, and loyalty programs.
- Handle customer questions, concerns, or product returns with professionalism and
empathy.
- Support opening and closing procedures, including cleaning tasks.
- Represent and promote the company’s mission of delivering high-quality pet care
products and services in a friendly, inclusive environment.
- Assists and works in various areas throughout the store (including services) as required.
Other duties may be assigned.
- Responsible for taking immediate action when a sick/injured pet is identified in the store.
- Actively engage in upselling and suggestive selling to increase average transaction value
and ensure customers leave with the best solutions for their pets’ needs.
Qualifications:
- High school diploma or equivalent (preferred)
- Comfort working around animals of various sizes and temperaments
- Basic math and computer skills for handling transactions and inventory systems.
- Ability to lift up to 40lbs and be on your feet for extended periods. Weekend and evening
availability required.Benefits:
- Associate discounts and perks
- Competitive pay
- Development Opportunities
- CPR Pet Training Certification (Provided by company)
Job Type: Part-time
Pay: $9.00 - $11.50 per hour
Expected hours: 20 – 30 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Work Location: In person
