Orvis is where passion and a career meet.
Seeking a dynamic Retail Guide who appreciates the outdoor lifestyle and enjoys outfitting customers for great adventures. Working alongside the Store Manager and Lead Retail Guide, you will:
- Create a store atmosphere that is welcoming and inclusive
- Serve as a brand ambassador and lead by example in a fast-paced retail environment
- Demonstrate our core values of surprising and delighting our customer, taking pride in our product, and protecting what we love
- Friendly and inviting personality, ability to build relationships, demonstrate care for customers and co-workers, and create a fun and energetic store vibe
- Delivery of world-class customer service through empathy, critical thinking and customer centricity
- Ability to develop in-depth knowledge of Orvis products and services, engage customers and to suggest product in an authentic and helpful manner
- Entrepreneurial spirit and the ability to leverage assets across Orvis’ omnichannel retail platform
- Current computer skills and the ability to learn and apply business programs
- Ability to handle ambiguity, use sound judgement, and solve problems for customers
- Creativity and visual merchandising skills are a plus
- Utilizing time between customers to enhance store presentation through merchandising, maintaining standards, and restocking
- Ability to reach, move, and handle merchandise in high and low areas, lift up to 30 pounds, and the stamina to execute floor sets
- Maintain a safe, clean and orderly workspace by following all safety policies and procedures
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