TWO MEN AND A TRUCK® is HIRING enthusiastic, customer-focused individuals! In this role, you will use your strategic selling skills and in-depth knowledge of company services to build relationships with our customers. This is a great role for those who are self-starting and enjoy a fast-paced work environment.
What We Offer
· Base pay of $17.00/hour + Bonus plan
· Job sharing options
· Career advancement opportunities
Responsibilities
· Provide outstanding customer service on all calls and online inquiries
· Recommend moving services and products based on cost, availability, and customer specifications
· Input information into internal move software to provide accurate moving estimates and schedule moves
· Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns
· Prepare move-related paperwork and documents
· All other duties as assigned
Requirements
· High school diploma or GED; associate’s degree in a related field preferred
· Inside sales experience a plus
· At least 1 year of sales and/or customer service experience
· Excellent customer service skills: effective listening and communication
· Ability to multi-task and enter customer data into move software while on the phone
· Confidence to initiate customer contact and comfortable asking for the sale
· Willing to submit to pre-employment background check and drug screen
· Creative problem-solving skills
· Exceptional organization and time management skills
· Strong team player who works productively with a wide range of people and personalities
· Demonstrated integrity, ethical standards, and commitment to TWO MEN AND A* TRUCK* Core Value
Job Types: Full-time, Part-time
Pay: From $19.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- On-the-job training
- Paid time off
- Work from home
Shift:
- Day shift
Experience:
- Customer relationship management: 1 year (Preferred)
Ability to Commute:
- South Burlington, VT 05403 (Required)
Ability to Relocate:
- South Burlington, VT 05403: Relocate before starting work (Preferred)
Work Location: In person
