Business Development Center Representative
Sales Department
Huffines Hyundai Plano
Why Work at Huffines:
Huffines Auto Dealerships is an equal opportunity employer committed to diversity and inclusion. We welcome and encourage applicants of all backgrounds and experiences to apply.
Huffines has a long history of leadership in the automotive industry and Huffines celebrates over 100 years of award-winning performance! Huffines promotes an excellent work-life balance culture, flexible schedules, and a shared vision to “WOW” Our Customers, Our Team Members, Our Community, and Our Peers!
Our team is dedicated to cultivating a culture of growth and achievable, rewarding opportunities for our team members. We encourage our staff to work their way up because we love to promote from within. As we continue to grow, our goal is always to create an exceptional experience for our customers at every turn. We invite you to learn more and discover why Huffines has consistently been voted among the “Top Places to Work” in the DFW area by applying today!
Sales BDC Job Description:
The Huffines Business Development Representative is a technically savvy individual who understands computers, the internet, and other technologies and who can communicate in a clear efficient manner. The position is responsible for appointment setting and lead generation activities in support of the company’s sales department goals and providing courteous and efficient service to our customers.
Sales BDC Job Responsibilities:
- Making outbound and taking inbound calls to drive traffic for the sales or service department by setting appointments for prospective customers
- Updating and maintaining customer info in the designated software system
- Scheduling customers appointment
- Maintaining a prospect development system
- Ensuring protection of customer information by continually following Information security procedures
- Addressing customer concerns and issues or escalates as needed
- Coordinating questions and issues with the appropriate department personnel
- Directing customers to the appropriate department or point-of-contact
- Provides courteous and efficient electronic, phone, and face to face customer service assistance
- Taking ownership of each customer’s experience by immediately owning and resolving issues
- Other duties as assigned
Sales BDC Job Qualifications:
- High school diploma or GED or relative work experience
- Available to work shifts between 8:00 am and 8:00 pm.
- Exceptional interpersonal skills and excellent communication skills
- Must have moderate computer skill
- Effective time management skills
- Professional dress and behavior
- Friendly and customer service focused
- Able to multi-task and work under pressure
- Experience working with CRM systems (e.g., VinSolutions) is a plus
- Must have 2+ years of experience in the BDC Sales Automotive industry
Huffines Compensation and Benefits:
- Achievable production bonuses
- Air conditioned office environment
- Paid time off (PTO - Day One Accrual)
- Optional benefits include medical, vision, dental, and Health Savings Account (HSA)
- 401(k) with company match
- Company-paid life insurance
- Employee discounts
- Paid holidays
- Excellent work-life balance culture
- Chaplain Services
DRUG-FREE WORKPLACE
In addition to background checks, Huffines performs pre-employment and random drug testing mepr
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