Position Title: Manager Trainee
Reports to: General Manager
Status: Hourly
Manages customer accounts, satisfying company collection and revenue standards; performs inside sales and outside collections; helps maintain appearance of showroom; takes primary role in delivery and pick up of merchandise; may perform managerial functions or duties as assigned by General Manager; demonstrates effective communication and reasoning skills and shows management potential.
Principal Responsibilities
- Acquire/Maintain Customers.
- Basic furniture, appliance, home electronic installation/removal.
- Complies with all company vehicle safety standards and documentation.
- Credit/Customer Relationship Management.
- Customer payments and data entry in VersiRent computer program.
- Fill out receipt books, make journal entries.
- Inbound/Outbound Service calls.
- Making deliveries or collecting merchandise.
- Sales and merchandising
- All other duties deemed necessary by store management
Requirements for Account Representative
- Excellent telephone skills.
- Intermediate math skills.
- Maintain professional appearance.
- Must be able to drive during day, night and meet all safety requirements.
- Must be able to explain terms of rental/lease agreement to customer.
- Must be able to read, write and communicate effectively in person and over telephone
- Must be able to work overtime when required
- Must be proficient in product features, benefits; must be able to work on showroom floor
- Must have proficient navigational skills with a satisfactory driving record and meet insurability requirements
- Regular and consistent attendance, including nights and weekends as business dictates.
General Physical Requirements
- Position routinely requires lifting, loading, moving, and using a dolly for merchandise 50-300 pounds
- Stooping, bending, pulling, climbing, reaching and grabbing as required
- Must be able to traverse multiple flights of stairs while carrying furniture, appliance, and electronics
- Prolonged driving and standing
- Must be able to work in and outdoors in a variety of climates and weather conditions.
Work Remotely
- No
Job Type: Full-time
Pay: $13.00 - $15.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
Work Location: In person
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