Purpose
Working independently, the Sales Representative is the primary point of contact for existing and potential customers. Also responsible for establishing, growing and maintaining customer relationships at the local level by providing seamless and consistent service to the customer. This is primarily accomplished by making regular visits to existing customer job sites, and the offices of former and potential customers.
Duties and Responsibilities
- Makes regular visits to the job sites of existing customers.
- Visits offices/job sites of former and potential customers making sure they understand Maxim’s capabilities and products.
- Establishes, grows, and maintains customer relationships at the local level by providing seamless and consistent service to the customer.
- Conducts/coordinates office visits, site visits, and job planning meetings with Branch Manager and/or RSMD
- Prepares bids and gives technical advice on crane types and lift solutions.
- Advises on availability of assets by timeframe and location.
- Advises on crane lifting plans (3D lift planning)
- Resolves disputes that pertain to customer related issues.
- Functions as the primary liaison between the customer and Maxim Crane
- Performs other duties as assigned or required.
Minimum Requirements
Education:
- BA/BS (Business, Marketing, Finance, or related field) or equivalent combination of education and experience.
Experience:
· 2+ years’ prior experience in Sales
Skills/Knowledge:
- Moderate level understanding of the regional market, clients, and competitors
- Moderate level knowledge of MS Office and CRM software
- Advanced level customer service skills
- Advanced level written and verbal communication skills.
- Advanced level analytical and problem-solving skills
- Advanced level organizational skills and attention to detail
Other:
- Current Driver’s License and Maxim approved driving record must be maintained
- Frequent local travel is required, occasional overnight travel may also be necessary
Language Skills:
Must be able to read and comprehend complex instructions, short correspondence and memos and the ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to other employees of the organization
Physical Demands:
The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to walk, use hands to finger; handle or feel; and kneel; crouch; and talk; or hear; push and/or pull; reach; bend and/or stoop. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision and depth perception.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of an outside sales job. Moderate physical effort required; including sitting, standing, walking, using a keyboard, and a phone are regular actions performed in this role. Occasional exposure to the elements may occur while visiting Maxim Depots or customer job sites. Must be alert and aware while driving on company business.
Maxim is an equal opportunity employer and does not discriminate against employees or applicants for employment based on their race, color, religion, creed, sex, national origin or ancestry, age, sexual orientation, disability, genetic information or veteran status, as those terms are defined under applicable laws, or any other characteristic protected by law.
