Basic Function: The Sales Specialist at St. Paul's Manor is responsible for driving occupancy and promoting the senior living community to prospective residents and their families. This role involves building and maintaining relationships, giving tours, and working closely with the marketing team to ensure that all sales goals are met. The Sales Specialist will represent the values of St. Paul’s Senior Services, ensuring prospective residents and their families feel welcomed and informed.
Key Responsibilities:Lead Generation & Outreach:
- Generate leads through outreach activities including community events, referrals, and online platforms.
- Build and maintain relationships with referral sources, including healthcare providers, senior care agencies, and local organizations.
- Conduct tours and presentations for prospective residents and their families.
- Handle all inquiries (phone, email, or in-person) and follow up promptly to ensure engagement
- Manage the sales pipeline using CRM software, ensuring accurate tracking of leads and conversions.
- Work closely with the marketing team to develop promotional materials and campaigns targeting potential residents.
- Participate in community events to enhance the visibility of the Manor on Banker’s Hill.
- Work towards and achieve occupancy targets and sales goals
- Assist new residents and their families with the application and move-in process, ensuring a smooth transition.
- Maintain long-term relationships with residents and their families to ensure satisfaction.
- Provide post-move-in support and address any concerns or needs of residents.
- 3+ years of experience in sales, preferably in senior living, healthcare, or hospitality
- Proven track record of meeting sales goals and quotas.
- Experience with RCFE (Residential Care for the Elderly) sales a plus
- Strong interpersonal and communication skills, both verbal and written.
- Excellent organizational skills with attention to detail.
- Ability to work independently and as part of a team.
- Proficiency in CRM software and Microsoft Office Suite.
- Bachelor’s degree in Marketing, Business, or a related field is preferred, but equivalent experience will be considered.
- Health, dental, vision, life
- Same day pay available!
- Flexible Vacation Time - 17 days!
- Paid Sick Time
- Education reimbursement - up to $3,000 a year!
- Qualified Public Student Loan Forgiveness (PSLF) employer
- 403(b) with match
- Child care available
- Employee referral bonuses
- Upward mobility!
At St. Paul’s Senior Services, we believe a diverse workforce has driven our history of enriching the lives of senior communities in San Diego, which is why we are committed to cultivating an environment where you feel empowered, supported and respected. By valuing your unique perspective, voice, strengths, experience and background, we aim to foster a culture where you feel included and comfortable being your true self. You matter!
St. Paul's is the leading provider of caring senior services since 1960. We have locations throughout San Diego County including 5 in San Diego (Bankers Hill), 2 in Chula Vista, and 1 in El Cajon. St. Paul's strives to be the most outstanding and innovative senior home and service provider in California. We are dedicated to serving the physical, spiritual and social needs of the elderly and community, fostering a culture of diversity and inclusion within the highest quality facilities, health care and programs consistent with affordable costs.
YOU MUST BE ABLE TO CLEAR FINGERPRINTS THROUGH DOJ AND FBI IN ADDITION TO A DRUG SCREEN CLEARANCE.
To learn more about St. Paul’s Senior Services, please visit www.stpaulseniors.org.
St. Paul’s Senior Services is an Equal Opportunity Employer
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