Salesforce Product Line Anchor - MuleSoft

Salesforce Product Line Anchor - MuleSoft
 

Are you a creative thinker that loves to be on the cutting edge, solving problems though technology and design?  Do you believe that digital technology has the power to make the world more connected and informed, as well as offer new answers to the FordPro Customer Problems? If so, FordPro is the place for you! Help bring the power of digital technology to our clients and transform how they engage with their users.  A career within our growing digital practice will offer you unique exposure to consulting capabilities, industry expertise and trusted methodologies, as well as cutting-edge creative prowess.

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?

Enterprise Technology plays a critical part in shaping the future of mobility. If you’re looking for the chance to leverage advanced technology to redefine the transportation landscape, enhance the customer experience and improve people’s lives, this is the opportunity for you. Join us and challenge your IT expertise and analytical skills to help create vehicles that are as smart as you are.

Understanding the digital space and preparing for what’s next is at our core. Data is our heart, Agile is our passion, and user experience is our soul. We help FordPro deliver next-generation customer experiences, reshape how work gets done, and rewire the way commercial business intersects with technology. That’s the power of driving disruption. 

In this position...

The Salesforce Integrations Architect Lead role at FordPro is a technical leadership position focused on delivering innovative Salesforce solutions across the Salesforce stack, with a particular focus on integrations using MuleSoft.  This role requires a creative problem-solver who can design and implement enterprise-level solutions, provide technical guidance to teams, and ensure alignment with Salesforce best practices and methodologies. Key responsibilities include leading solution design, managing technical delivery, integrating systems, and collaborating with product managers and cross-functional teams to drive technical excellence and continuous improvement. The ideal candidate will have 9+ years of Salesforce experience, strong MuleSoft and Integration architecture skills, and the ability to communicate effectively with both technical and non-technical stakeholders.

What you'll do...
 

• Lead the delivery of Salesforce and MuleSoft solutions across Sales Cloud, Marketing Cloud, Service Cloud, Salesforce Communities, and the MuleSoft Anypoint Platform, ensuring alignment with business objectives.
• Serve as technical SME for Salesforce and MuleSoft, guiding project teams in designing robust and scalable solutions. Conduct technical walk-throughs for developers and stakeholders, ensuring a shared understanding of the architecture and implementation.
• Provide technical leadership and mentorship to the Salesforce and MuleSoft development team. Establish and enforce coding standards, design patterns, and best practices to ensure high-quality deliverables.
• Oversee the end-to-end technical delivery of Salesforce and MuleSoft projects, managing build activities, system testing, documentation, and deployment processes. Ensure adherence to timelines and quality standards.
• Lead the requirements gathering and estimation process, reviewing features/user-stories, translating functional requirements into technical specifications, and estimating effort. Manage team capacity, collaborate with the Project Manager to finalize iteration scope, and ensure efficient resource allocation.
• Analyze functional and business requirements, identifying gaps and collaborating with product owners to define solutions that align with the Salesforce product stack, MuleSoft architecture, and overall business strategy.
• Drive the development of seamless integrations between Salesforce, MuleSoft, and external applications using industry standard tools
• Oversee the migration of changes across development, testing, and production environments using CI/CD technologies like Copado and Git. Implement and maintain robust deployment processes for both Salesforce and MuleSoft.
• Define and enforce code review methodologies, conduct thorough code reviews, and certify code quality for the team. Promote knowledge sharing and continuous improvement within the development team.
• Proactively manage risks and issues, including cross-dependencies with other teams. Facilitate effective communication with internal teams and the client to address technical design and functional gaps, ensuring timely resolution of roadblocks.
• Provide expert-level troubleshooting and debugging support for complex technical issues and defects reported in the production system, coordinating with the team to implement effective solutions.
• Contribute to the creation of technical approach and design documentation, ensuring clarity, completeness, and accuracy.
• Collaborate with Product Managers to define and prioritize continuous technical improvements related to Salesforce and MuleSoft in the Product Line roadmap.
• Work with other Product Anchors to reduce complexity across the portfolio, enhance interoperability between services, and make key design decisions across the portfolio.
• Champion engineering excellence by promoting best practices, code quality, and continuous learning within the team.
• Communicate technology strategy and vision effectively to team members, internal stakeholders, and external partners, ensuring alignment and buy-in.
• Foster a culture of innovation by encouraging experimentation, embracing agile methodologies, and focusing on delivering user-centric solutions.

You'll have...

Skills required:

• 9+ years of overall experience in Salesforce implementation in Salesforce stack. 
• High School graduate
• Significant focused experience with Integrations including designing and developing with MuleSoft 
• Lead solution design, architecture, and delivery for enterprise-level projects 
• Experience with Technical Architect functions in Conceptual Data model, Logic Data model, High level Design & Low-Level Design. 
• Interact directly with client stakeholders and business end users to analyze their business 
• Proven ability to effectively prioritize workload and meet deadlines
• Reusable framework and Factory Method, Strong working knowledge of Salesforce relevant technologies: Apex, Lightning/LWC 
• Excellent spoken and written communication skills with ability to present ideas in a clear manner to non-Salesforce teams
• Multiple Salesforce Certifications expected
• Direct management experience strongly preferred

Even better, you may have...
 

Preferred hands-on experience and Certifications:

• Experience of building in Agile Development Methodology
• Bachelor's degree 
• MuleSoft, Sales Cloud, Marketing Cloud, and Experience Cloud 
• Technical team lead experience in an enterprise environment
• Additional Salesforce Designer Certifications or MuleSoft Certifications

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:
• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time.

This position is a leadership level 6.
For more information on salary and benefits, click here: https://fordcareers.co/LL6SP2

Visa sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

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