Job Description
The Receptionist answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner. He or she sets the tone for our company by being an outstanding listener and information source and knows all points-of-contact for every department within the company to promptly assist customers. In addition, he or she performs administrative duties and operates the telephone switchboard for call routing.
The ideal candidate has some post high school education or training and two years of progressively responsible experience in a position of similar responsibility (front desk, administrative assistant, etc.). Candidates must have a pleasant and courteous personality, strong administrative and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills.
The hours for this position are 9:00 am to 6:00 pm on Saturdays. The person holding this position may be requested to cover occasional shifts for the full time and night receptionists, if possible.
Responsibilities
- Greets all customers in a warm, sincere, and helpful manner
- Directs customers to the appropriate department or point-of-contact
- Manages inbound phone inquiries and routes calls accordingly
- Coordinates questions and issues with the appropriate department personnel
- Provides administrative assistance as needed
- Performs other duties as assigned
Qualifications
- Two years of relevant experience preferred
- Helpful attitude and friendly demeanor
- Highly professional and dependable
- Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
- Strong organizational and time management skills
- Excellent telephone skills
- Strong computer and internet skills, including Microsoft Office suite
Company Description
The Automotive Industry is thriving and Mark Miller Toyota is always looking for great people to add to our team! We believe that employees who are treated with respect and appreciation are likely to treat customers the same way. Our business succeeds because we never forget that without happy employees, we cannot expect to have happy customers. We’re looking for people who share our desire to be “Famous for Customer Service”.
Our success is founded on our integrity, and we hire people who not only want to do outstanding work, but who also think a job should be a fun part of their day. Successful candidates must respect others and enjoy helping customers. Being a member of our team requires determination, social skills, professionalism, and an overall competitive desire for achievement. If you are interested in joining our fine family of professionals, we encourage you to continue with this job application.
Mark Miller Toyota is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, gender, gender identity or expression, sexual orientation, age, national origin, ancestry, genetics, citizenship, disability, or veteran status.
Benefits
- Employee discounts for Parts & Service and vehicle purchases
- Cafe' on site
