Join our team in Rochester as a full-time Scheduling Coordinator! This position serves a critical role in the clinic as they are often the first point of contact with the patient and enable the clinic to run smoothly.
Who We Are
Community Dental Care is Minnesota's largest provider of comprehensive dental care for people of all ages on public programs. We operate five clinics across the state, including the Twin Cities, Rochester and Buffalo.
Responsibilities
- Greet patients by phone or in-person, schedule their appointments in the computer and create a positive, welcoming experience
- Manage the daily, weekly, and monthly schedule and adjust schedules as necessary to ensure a smooth clinic flow
- Register new patients and maintain accurate patient records
- Explain ER protocol/procedures to patients
- Monitor status of lab results prior to day of treatment and follow-up as necessary
- Provide guidance to patients and families on completion of interpreter forms
- Record patient issues/conversations in communication log or chart
- Copy and scan documents into patients’ charts; request chart/patient transfers
Rochester Clinic Hours
Monday/Tuesday: 7:50am – 3pm
Wednesday/Thursday: 7:50am-5pm
Friday: 7:50am-2pm
Qualifications
- High school diploma or equivalent
- 1-2 years of customer service experience, preferably within an office setting
- Bilingual proficiency in Spanish, Karen, Somali or Oromo preferred
- Excellent written and verbal communication skills
What We Offer
- Meaningful work in a collaborative environment that fosters professional growth
- Comprehensive medical, dental and life insurance
- Paid time off and holiday pay
- 401k plus company match
About Us
At Community Dental Care, we provide high quality dental care in a caring, culturally respectful manner. Our team of over 275 employees are committed to our mission and seek to make a meaningful difference in the lives of others. We value our staff and equip them with the tools and training needed to be successful.
Community Dental Care is an Equal Opportunity Employer. We recognize that our diversity makes us stronger and empowers us to serve our patients in a culturally sensitive manner.
