UPMC Williamsport has an opening for a Full-Time Scheduling Coordinator, ONC to join the Cancer Center Float Pool!
This position will be scheduled 40 hours per week and will work Day Shift hours. No weekends or holidays!
This position will primarily work at UPMC Williamsport's Divine Providence Campus and will be floated as needed to the UPMC NCPA Cancer Centers located in Wellsboro and Cole. Current float rotation is less than 25% of scheduled hours but is subject to change based on departmental needs. Float pool employees receive a float differential added to their hourly base rate.
If you are interested in hearing feedback from current Oncology Nurses about their experience at UPMC, please check out a recent blog post here: Impact & Inspiration: Oncology Nursing at UPMC – My Career at UPMC
Purpose:
Schedule patient appointments and communicate with patients prior to and following receipt of outpatient services. Maintain patient demographics and interact with patients and others (on the telephone and in person) in a courteous and respectful manner.
Responsibilities:
- Act as liaison between clinical staff & FC for all treatment/injection changes w/treatment (on DOS).
- Coordinate/organize all orders for supplies, nourishments, etc.
- Act as the liaison between RN & MD during patient hours: Secure signatures, ask questions, etc.
- Scheduling/Coordinates:All chemotherapy, injection, lab (assoc w/tx), port flush, etc. appointments.Schedule/secure all MD orders currently processed at discharge for patients scheduled for MD visits on the days of tx/injections.Scans, coordinated care appointments/referrals, secure testing auths, etc.
- Act as the liaison between Patient & RN or patient & MD during patient hours while in treatment.
- Receive all patient phone calls regarding appointments (for tx/injections/lab):Schedule, reschedule, etc.
- Chart preparation:All processes associated with current prep for tx/injections.Verify authorizations for all treatments/injections are secured.Verify order signed, dated, etc.Complete clinical chart prep form.
- Assist nursing staff with all processes related to oral drugs, pump patients, etc.
- Contact all patients regarding missed appointments (for tx/injections/lab):Contact all patients that were `No Shows' (follow complete process).Confirm all cancelled appts are rescheduled in Epic.Verify against the hospital list.
- Form Completion:Complete disability, FMLA, etc. forms for patients.
- Provide support to the front office w/answering phones, chart prep, scheduling, etc.
B.A. degree and 1 year of experience in a related function; or 2 years of college, business school, or medical secretary training and 1-2 years of experience; or High School Diploma and 3-5 years medical office experience required
Licensure, Certifications, and Clearances:
- Act 34
UPMC is an Equal Opportunity Employer/Disability/Veteran
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