Security Investigator

What you get to do:

• Detect and contact shoplifters following the five elements of apprehension
• Perform guest surveillance to detect and deter vandalism, unauthorized vending, and sexual predators while blending in with park guests
• Conduct personnel surveillance in support of investigator or uniform security activities
• Complete written reports on all activity
• Assist in other areas of the department with tasks and duties when needed
• Consistently practices safe work habits including but not limited to use of personal protective equipment, lifting, driving, and reporting of unsafe situations.
• Consistently demonstrates courteous and professional behavior in all work aspects with all team members and guests.
• Works as part of a team to increase productivity and while providing excellent guest service.
• Provides excellent guest service to guests and employees.
• Maintains a professional appearance that meets SEA grooming standards.

What it takes to succeed:

• Must be at least 19 years old.
• Must have at least a high school diploma or equivalent.
• Two (2) years of industry experience dealing with retail sales loss prevention
• Strong investigative skills related to shoplifter apprehensions. Applicant must be able to verify their loss prevention experience
• Must have valid driver’s license and be able to obtain a SEA drivers’ license.
• Must have or become CPR, AED and First Aid certified
• Must have a working knowledge of the English language with excellent verbal and written communication skills.
• Must possess basic computer/Window’s software knowledge
• Must be able to write comprehensive and accurate reports based on observations and interviews.
• Effectively manage conflict both verbal and physical
• Must pass background screening and relevant written security exams.
• Must be able to multitask while maintaining a positive attitude to ensure excellent guest service.
• Must be able to stand, walk, and work for prolonged periods of time in extreme weather conditions.
• Must be willing to work a flexible schedule to include weekdays, weekends, evenings, and holidays
• Consistently practices safe work habits including, but not limited to the use of personal protective equipment, lifting and reporting of unsafe situations
• Must be willing to comply with and ensure team members comply with all SEA grooming guidelines and employment standards.
• Must be able to successfully complete all legal, company and department training requirements to include but not limited to passing required tests and certifications within established timelines.