Security Officer, Finger Lakes Gaming

The opportunity

Pay

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

• Weekly pay
• Employee assistance program
• Training and development opportunities
• Employee discounts
• Flexible work schedules

What will you do?

• Greet guests positively and promptly, treating each person as an individual and professionally
• Conduct cash escorts as required
• Demonstrate skill in dealing with customer complaints, using active listening
• Observe, handle, and report procedural violations and illegal activity
• Ensure that identification is checked for proper admittance to the gaming floor
• Maintain crowd control as required
• Maintain a secure presence on the gaming floor
• Patrol the parking lot and ancillary buildings as assigned
• Operate a motorized vehicle when necessary
• Defuse customer profanity to ensure a friendly environment

More about you

• High School Diploma or Equivalent
• Law enforcement or related experience is a plus
• A gaming background is a plus
• Must possess a NYS Security Guard license
• Must have a valid driver’s license, pass an MVR check, and take a drug test
• Ability to follow verbal and written instructions
• Ability to communicate both verbally and in writing
• Must be able to be licensed by the New York State Gaming Commission

Physical requirements

• Ability to communicate via two-way radio
• Ability to stand, reach, and bend frequently
• Manual dexterity sufficient to grasp/handle guest items and various equipment.
• Vision must be sufficient that the Officer is not restricted in the performance of duties day or night
• Occasionally loud environment
• Must be able to Push/Pull and lift 35 pounds

Shift details

Day shift
Evening shift
Overnight
Holidays
Weekends

Who we are

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.