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Senior Advisor, Correspondence, Reviews and Ministerial Servicing (fixed term 18-24 months)

New Zealand Customs Service
Wellington, Wellington
Full time
2 weeks ago
  • Varied and exciting role ideal for a super organised candidate to thrive
  • Competitive Salary + 3 extra Customs' leave days
  • Wellington based role with flexible working
  • Be part of an amazing team with a great culture
  • Fixed term / secondment role - 18 to 24 months

The New Zealand Customs Service (Customs) protects and promotes New Zealand through world class border management. We are seeking a highly motivated individual to fill a Senior Correspondence, Review and Ministerial Advisor position located at the Wellington Customhouse, in the Correspondence, Reviews, and Ministerial Servicing team within the International and Governance Group.

This is a great opportunity for you to step into a role to gain hands-on analysis experience and have an influence across almost every part of Customs. You will be a key influencer on how the outside world views the organisation in protecting and promoting New Zealand across borders and playing our part to protect the country to reduce harm to New Zealand communities and our economy.

This team has a unique role in Customs as the facilitator between the agency and the Minister's Office. Being a part of the team will provide you with a well-rounded understanding of the really interesting work undertaken by Customs, its many components and operations. This role will enable you to expand your skill set, working in a varied and multifaceted environment, where decisions are made impacting the lives of everyday New Zealanders.

As a smaller agency, there is ample opportunity for exposure across the agency in your day-to-day work, such as engaging with senior staff and sitting in on meetings of other business units as part of the team's stakeholder engagement. The role is also a great career pathway to gain experience towards a policy analyst role within the Policy Group and/or the International Policy Team.

The ideal person for the role will need to be politically "savvy" and comfortable dealing directly with a range of staff, business units and senior managers. Preferably you will have worked in a Ministerial Services team previously or perhaps had some experience working at Parliament and be familiar with the machinery of government and parliamentary processes. You need some knowledge of how to interpret legislation, and experience in producing quality responses to Ministerial correspondence, Written Parliamentary Questions, Official Information Act and Privacy Act requests, compiling the Minister's Weekly Report etc is desirable.

Your previous relationship management skills will be important. Groups inside the organisation and externally, such as the Minister's office, are key to you gathering the right information. We are looking for someone who can pin down the focus of challenging and broad questions and has very effective written and oral communication skills. As there is a high workload, time management and the ability to prioritise workloads effectively is key.

Team dynamics are an important part of building a highly effective team in a high-pressure environment. So, we are looking for a person who demonstrates a "can do" attitude, is a positive role model, takes the initiative and can represent the manager from time-to-time confidently with key stakeholders. If this great opportunity interests you, we would love to hear from you.

Working for New Zealand Customs | Mahi ki te Mana Ārai o Aotearoa…

To join Te Mana Ārai o Aotearoa in any role you must be a New Zealand citizen or New Zealand permanent resident *. Due to the nature of Customs' work all candidates must have a clear Police record. Security clearances are mandatory and are conducted by Customs before job offers are made. Successful applicants are also required to pass a drug test.

(*) you must have resided in Aotearoa five years ago from the date of this application and have continuously resided in New Zealand for the last five years - or have spent short amounts of time in one or more of the following countries: Australia, Canada, United Kingdom or United States. You must have a background history that is verifiable and can be assessed as appropriate by the New Zealand Security Intelligence Service towards a recommendation of suitability for security clearance at a higher level.

New Zealand Customs Service | Te Mana Ārai o Aotearoa is a member of Diversity Works New Zealand and is committed to developing a diverse workforce and an inclusive workplace. We provide equal employment opportunities and welcome applications from everyone who can meet the requirements of the role.

How to apply | Me pehea te whakauru…

To express your interest, please apply online by submitting a CV and Cover Letter that demonstrates your ability to meet the competencies required for the role as outlined in the position description. For further information about this role please view the position description attached. Any other information can be obtained by contacting Debbie Kay by email [email protected]

Applications close 11pm Sunday 15 June 2025

New Zealand Customs Service | Te Mana Ārai o Aotearoa is a member of Diversity Works New Zealand and is committed to developing a diverse workforce and an inclusive workplace. We provide equal employment opportunities and welcome applications from everyone who can meet the requirements of the role.
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