Senior Director Ambulatory Surgery Centers

Description

SUMMARY:

The Senior Director of the Ambulatory Surgery Centers is responsible for providing day-to-day operational leadership for five Ambulatory Surgery Centers (ASCs), while focusing on strategic growth and improved financial performance. The Senior Director will provide leadership to the overall business line including the Directors of Nursing that will manage all aspects of ASC operations, processes, and staffing (including Anesthesia). The leader will serve as a key partner to the Chief Operating Officer and will provide feedback and influence the strategy and vision for the Surgery Center business. This leader will also partner closely with Acuity and external surgeons so that processes are implemented that will result in improved clinical outcomes.

ESSENTIAL FUNCTIONS:

• To perform this job successfully, an individual must be able to perform each essential function satisfactorily with or without accommodation. The requirements listed below are representative, but not all inclusive, of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Responsibilities and Expectations

• Advise executive team on strategic growth opportunities and develop short-term and long-term recommendations.
• Collaborate with Finance partners to establish financial performance goals are met.
• Drive operational excellence throughout all levels of the ASCs and identify and develop recommendations.
• Develop statistical indicators to use in evaluating overall operations. Monitor all key metrics and proactively report to leadership any areas of risk or opportunity.
• Partner with Legal and Compliance to ensure all regulatory, licensing, and credentialing meet and/or exceed requirements.
• Business Operations
• Develop, monitor and control staffing, operational budget, capital budget, and external contracts in partnership.
• Closely monitor variations in the financial performance of the facility to avoid cash flow problems.
• Ensure compliance to policies and procedures as related to internal controls as well as with government regulatory agencies and accrediting bodies.
• Act in accordance with the core values, vision, mission, and business philosophy of Acuity.
• Team Leadership 
• Partner with the ASC Directors of Nursing on talent acquisition processes.
• Lead, coach and mentor staff, partnering across departments as needed. 
• Partner and collaborate with the Medical Director and serve as a liaison in problem areas with the medical staff. Promote positive relationships between employees and practitioners.
• Clinical Services & Quality Improvement
• Ensure delivery of compassionate quality care. Review complaints or concerns from patients or families about ASC services.
• Direct the clinical departments of nursing, central supply, medical records, and housekeeping; provide oversight for the contracted services of laboratory, radiology, pharmaceuticals, laundry and biomedical engineering.
• Proactively develop procedures to promote workplace safety and safe work practices.
• Work in conjunction with the Medical Executive Committee in the evaluation and development of existing and new surgical services.
• Collaborate with the Medical Director and ASC Directors in the review and revision of the Medical Staff Bylaws and Rules and Regulations on a biannual basis.
• Maintain patient, physician, and employee privacy and confidentiality per policy.
• Review and ensure correction of quality of care issues.
• Maintains an appropriate professional appearance and demeanor in accordance with Company policies. 
• Keeps commitments and keeps direct supervisor informed of work progress, timetables, and issues. 
• Maintains strict compliance with State, Federal and other regulations (e.g., OSHA, WC, HIPAA, ADA, FEHA, DOL, HR policies and practices). 
• Other duties as assigned by management.

QUALIFICATION GUIDELINES:

REQUIRED:

• Bachelor's Degree in nursing or other health profession, business administration, public administration or other related field.
• Minimum 7-9 years of administrative management experience in the health care field.
• Minimum 5 years of related surgical, ambulatory and/or outpatient experience.
• Strong leadership skills and a high degree of confidence and experience in managing physician relationships, surgical operations, and business/program development.
• Ability to influence and effectively interact with patients, staff, peers and leaders.
• Ability to frequently move about a facility to direct employees and activities.

DESIRABLE:

• Master's Degree in one of the health professions, business administration, public administration or other related field preferred.
• Experience in the Ophthalmology industry.
• Experience with regulatory and accreditation processes preferred.

CERTIFICATES/LICENSES/REGISTRATIONS:

(N/A).

KNOWLEDGE/SKILLS/ABILITIES/TALENTS:

• Knowledge of Surgery Center best practices and operations.
• Understanding of budgeting and financial reporting.
• Strong leadership skills and ability to coach, teach, and inspire.
• Team player and individual contributor coupled with excellent communication skills and interpersonal skills in order to provide guidance to less experienced team members.
• Effective oral and written communications skills with internal and external customers at all levels.
• Ability to draw valid conclusions, apply sound judgment in making decisions, and to make decisions under pressure.
• Ability to direct the work of others and work as a Team Leader and Coach in attainment of goals.
• Detail oriented, organized, process focused, problem solver, self-motivated, proactive, customer service focused.
• Display independent judgment by willingness to make timely and accurate decisions based on available information that is sometimes vague or limited in nature.
• Ability to multitask effectively and work in a fast paced and sometimes ambiguous environment, without compromising quality of work.
• Ability to prioritize tasks and projects with limited direction, while understanding and contributing to the success of the assigned surgery centers.

WORK ENVIRONMENT:

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• This is primarily a clinical surgery center classification but requires frequent field visits and driving, which requires the ability to drive an automobile. Temperature conditions are controlled with limited direct exposure to hazardous physical substances. The noise level in the work environment is usually low to moderate. There is regular exposure to doctors, patients, staff, and vendors.
• While performing the duties of this job, the employee is regularly required to sit, stand, walk, keyboard, to finger, handle, or feel, reach with hands and arms, see, talk and hear. The employee will frequently lift and/or carry reports, records and other materials that typically weigh less than 20 pounds. The employee is occasionally required to stoop, kneel, bend, or crouch.
• Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard, calculator, and other standard office equipment.

All of the information contained herein reflect general details as necessary to describe the principal functions of this classification, the level of knowledge and skill typically required and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Management reserves the rights to add, modify, change, or rescind the duties and/or work assignments of all positions, without advanced notice, and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

Notwithstanding any of the foregoing described job responsibilities, employee shall not engage in activities that constitute the practice of ophthalmology as prohibited under applicable law. Employee shall neither exercise control over nor interfere with the clinician-patient relationship. Clinicians shall have sole responsibility for all professional services provided to patients.