Senior Program Manager, Clinical Product - New Venture

Our mission: to eliminate every barrier to mental health.

At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs.

We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers.

We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We’re just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.

Reporting to the GM New Ventures, you will partner with core team members to help execute a high-impact new venture at Spring Health. This is a unique opportunity to architect and scale a net-new product from inception to deliver exceptional care and measurable outcomes. This role will focus on ensuring that our capabilities are clinically effective, engaging, and safe, using best-in-class methodologies. You will collaborate with clinicians, product managers, designers, data scientists, and engineers to define and implement clinical best practices and safeguards to uphold the quality and efficacy of our products and services. The ideal candidate will have a strong background in digital mental healthcare, clinical product building, and deep clinical mental health skills. 

What you’ll be doing:

• Deliver clinical product support to cross-functional teammates to ensure maximal product velocity while building products safely and with high clinical quality 
• Act as the clinical Subject Matter Expert (SME) for the internal teams by providing guidance and support to internal stakeholders 
• Maintain familiarity with the latest best practices in the digital mental health tech industry and ensure compliance with regulatory and contractual requirements 
• Partner with product development teams to develop capabilities that align with evidence-based care practices.
• Work closely with cross-functional partners (Product, Design, Clinical) to develop risk mitigation strategies within the product.
• Establish guidelines for ensuring compliance with ethical, clinical and regulatory standards
• Work across clinical, research, and other teams to validate for real-world effectiveness.
• Stay up to date with the latest research in mental health interventions and digital therapeutics

What success looks like in this role: 

• Continuous involvement end-to-end in key product building efforts 
• Strong clinical voice present in product development
• Successful clinical support to product team without causing delays in build execution
• Positive feedback from internal and external stakeholders regarding clinical product support
• Build trusting relationships with cross-functional teams including revenue, medical affairs, operations, and data science
• Deliver market-leading customer & member satisfaction, usability, and outcomes

What we expect from you: 

• Be a licensed mental health provider with 5+ years of independently licensed with a masters or PhD level license in a mental health field (LPC/LMHC, LSW, PhD/PsyD)
• You have 4+ years working in the digital mental health ecosystem
• 3+ years of experience in AI-driven product development, clinical AI, digital health, or related fields.
• Strong understanding of conversational AI models, NLP, and reinforcement learning.
• Experience in prompt engineering and designing AI-driven user interactions with a clinical or health-related focus.
• Knowledge of evidence-based clinical frameworks (e.g., CBT, mindfulness, behavioral science) and how they can be applied in digital experiences.
• Familiarity with AI ethics, responsible AI, and clinical safety best practices.
• Strong analytical skills, with experience in measuring and improving AI-driven experiences using data-driven insights.
• Excellent collaboration and communication skills—comfortable working across product, engineering, design, clinical, and research teams.
• A thoughtful and collaborative approach to problem-solving.
• Humility, resourcefulness, empathy, and professionalism.

The target base salary range for this position is $172,400 - $215,500, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. 

Benefits provided by Spring Health:

Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria.

• Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
• Employer sponsored 401(k) match of up to 2% for retirement planning
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
• We offer competitive paid time off policies including vacation, sick leave and company holidays.
• At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
• Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals. 
• Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
• Access to Wellhub,  which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
• Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
• Up to $1,000 Professional Development Reimbursement a year.
• $200 per year donation matching to support your favorite causes.

Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply.

Ready to do the most impactful work of your life? Learn more about our values, what it’s like to work here, and how hypergrowth meets impact at Spring Health: Our Values

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Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.