Company Description
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them save time and money.
We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.
We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com
Job Description
Experian is looking for a Senior Software Design Engineer in Test (SDET) to join our Service Quality Engineering team. You will support an enterprise-level data platform built on Java, Python, and Kafka in the AWS Cloud. You'll play a crucial part in ensuring platform reliability and data protection by identifying, and preventing service issues through automation and monitoring. You will report to the Service Quality Engineering Manager. You will work remote in the United States. We developed a Python-based test automation framework using Playwright for end-to-end tests, Pytest for integration, and modern libraries for full automated coverage.
What you'll do
- Hands-on collaboration as a primary member of the Service Quality team improving platform services
- Incident ownership from first symptom through eventual resolution
- Troubleshoot data vendor connectivity and batch processing incidents
- Perform root cause analysis, documented and managed thoroughly using internal incident management tools
- Simulate or recreate incident details to debug complex platform issues and decode underlying business logic
- Design tightly integrated monitoring solutions for evaluation with an emphasis on stability and performance
- Document troubleshooting and problem resolution steps thoroughly
- Produce clear and complete root cause analysis and analysis reports
- Participate in "on call" rotation, including some weekend support and hand-off to our colleagues in India
- Diligently observe and maintain standards for regulatory compliance and information security
- Follow Experian's established corporate business practices, internal controls, and procedures designed to create value and minimize risk
- Develop a test framework written in Python, applying tools and libraries like Pytest and Playwright for automated testing
Qualifications
Qualifications:
- Bachelor's in Computer Science or related field (or equivalent experience)
- 5+ years supporting commercial SaaS platforms
- Experience with troubleshooting, validation, and analysis experience
- Proficiency in AWS and tools like Splunk, Cloudwatch, and DataDog
- Automation experience across APIs, UI, and performance
Additional Information
All your information will be kept confidential according to EEO guidelines.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU and and it reflects what we believe. See our DEI work in action!
Please contact us at [email protected] to request the salary range of this position (please include the exact Job Title as it reads above in your email). In addition to a competitive base salary and variable pay opportunity, Experian offers a comprehensive benefits package including health, life and disability insurance, generous paid time off including 12 company paid holidays and parental and family care leave, an employee stock purchase plan and a 401(k) plan with a company match.
Experian Careers - Creating a better tomorrow together
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