Service Advisor

Dealership:

Are You a Top Performing Service Advisor Looking for a Better Opportunity?

Time to Make your Move!

Rare Opportunity at Mercedes-Benz of Jackson

Mercedes-Benz of Jackson, now part of the Lithia & Driveway family of dealerships, is searching for a talented Service Advisor to join our amazing team! We are busier than ever, and have an immediate need for an experienced, high performing Service Advisor with a proven track record of success selling service work while providing an outstanding customer experience.

If you interested in working in an employee-centric environment that offers tremendous earning potential, benefits, and career advancement, APPLY NOW!

What will you be doing?

• Be attentive and provide excellent customer service.
• Resolve customer concerns and keep customers abreast of vehicle status.
• Work with technicians and make recommendations to customers.
• When appropriate, present a maintenance program that will fit the customer's needs.
• Build and maintain long-lasting customer relationships.
• Represent Mercedes-Benz of Jackson's stellar reputation in a polished and professional manner.
• Have fun!

We are seeking candidates with

• Experience as an automotive Service Advisor.
• Mercedes-Benz Certified Service experience, a plus!
• Active listening skills to assess needs and relate technical information back to the customer.
• An understanding of the mechanical and technical
• Computer proficiency. Experience with CDK a plus!
• Excellent written and oral communication skills.
• Strong attention to detail.
• Team player
• Polished and professional
• Valid Driver’s License with acceptable driving record

We offer best in class industry benefits:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.