Land Rover Roaring Fork is looking to add to our team of Service Advisors. We ensure our customers receive top-notch service in all our departments. We believe culture makes a difference, and we strive to build lasting relationships with our employees, customers, and the community. Our ideal candidates will be experienced Service Advisors with a great attitude, people skills and work ethic. We value our employees and invest in their success.
Salary: $60000 - $120000 / year, based on performance
Competitive Pay Plan + Great Benefits!
Service Advisor Experience Preferred
Walk-in Applicants are Welcome!
Job Description
The Service Advisor is responsible for scheduling service work in the service department and for selling additional needed service to customers.
Duties and Responsibilities:
- Schedule appointments with customers
- Greet customers and make them feel welcome!
- Work with customer and technician to identify required services using vehicle's service history
- Advise customers on necessary/suggested services and costs; advise of any current special promotions available
- Compute cost of replacement parts and labor
- Address customer's questions and needs promptly and professionally
- Ensure comprehensive re-delivery check of customer vehicle, ensuring cleanliness and that all items identified for service/repair have been completed as scheduled
- Review results of customer satisfaction surveys with service manager
- Meet the dealership's standards for repair order production
We offer:
- Competitive pay plan
- Production bonuses
- Medical, Dental, and Vision plans
- 401(k) retirement plan
- Opportunities for advancement
- Factory based training paid for by dealer
- Flexible schedule
Qualifications
- Automotive Service Advisor and/or dealership experience preferred. But if you’ve got the drive, we will support you and train!
- High school diploma or the equivalent.
- Ability to read and comprehend instructions and information.
- Two years of experience in a dealership position.
- General knowledge of vehicle mechanical operations.
- ASE certification preferred.
- Sales experience preferred.
- Professional personal appearance.
- Excellent oral and written communication skills.
- All applicants must be authorized to work in the USA
- All applicants must perform duties and responsibilities in a safe manner
- All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license
Additional Information
All your information will be kept confidential according to EEO guidelines.
