Lowell Fleet, a heavy-duty towing and repair shop, is looking for a Service Coordinator/Dispatch to join the team. This is a high-demand, fast-paced job that requires someone who is an expert multi-tasker and can work under pressure. This position frequently involves answering multiple phone lines, keeping an ear to other conversations in the room, and being talked at by 2 people often all at the same time.
This role is supervisor level and responsible to oversee all dispatch and shop operations and report directly to the Operations Manager.
If you are looking to join a growing company and with an opportunity for you to move up this is the right role for you. Industry experience is strongly preferred. Experience dispatching emergency or priority services is strongly preferred. Intermediate computer knowledge, excellent customer service skills, and calm demeanor are a must.
Job Type: Full-time
Pay: $20.00 - $27.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Ability to Commute:
- Lowell, MA 01852 (Required)
Work Location: In person