Our agency is on a rapid growth trajectory and we are looking for a human service professional to serve as a Service Facilitator at Caring Connection, LLC. This position accomplishes clients’ care by assessing treatment needs; developing, monitoring, and evaluating treatment plans and progress.
● Preferably have at least 6 months of Mental Health case management experience regardless if you have a bachelor's degree.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
● Admits new clients by reviewing records and applications; conducting orientations.
● Determines clients' requirements by completing intake interviews; determining need for therapeutic medical, psycho-social, and psychiatric evaluations; reviewing therapist evaluations, treatment objectives, and plans.
● Establishes treatment programs by setting schedules and routines; coordinating services being provided; arranging resources, including transportation and escort.
● Monitors cases by verifying clients' attendance; observing and evaluating treatments and responses; advocating for needed services and entitlements; obtaining additional resources; intervening in crisis; providing personal support.
● Maintains clients' records by reviewing case notes; logging events and progress.
● Communicates clients' progress by conducting weekly interdisciplinary meetings and evaluations; disseminating results and obstacles to the therapeutic team and family; identifying treatment influences.
● Prepares clients' discharge by reviewing and amplifying discharge plans; coordinating discharge and post-discharge requirements; orienting and training family members; providing resources.
● Improves staff competence by providing educational resources; balancing work requirements with learning opportunities; evaluating the application of learning to changes in treatment results.
● Improves treatment results by studying, evaluating, and redesigning processes; implementing changes; rewriting policies and procedures.
● Completes documentation and progress notes within a timely manner.
● Meets budget by monitoring expenses; implementing cost-saving actions.
● Prepares reports by collecting, analyzing, and summarizing treatment and results data and trends; compiling statistics; completing grant and subsidy applications.
● Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
● Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
● Sign clinical notes within 24-48 hours of seeing a client.
● Revise clinical notes as required by the clinical supervisor within 24 hours of notice of the need to revise clinical notes.
JOB QUALIFICATIONS:
● Documentation Skills
● Analyzing Information
● Decision Making
● Research Skills
● Verbal Communication
● Written Communication
● People Skills
● Resolving Conflict
● People Management
● Integrity
● Driver’s license
● Background check
● Flexible Schedule
● Primarily Remote Position
Job Types: Full-time, Part-time
Pay: $50.00 - $70.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- 401(k)
- Flexible schedule
Work Location: In person
