Job Description:
Greet and assist customers with automotive needs, communicate with shop staff, complete point of sale transactions and other duties listed below, and if necessary, manage customer grievances in a timely and professional manner.
- Build and maintain strong relationships with customers.
- Become proficient on the Andreoli HITS ERP system on the computer in order to assist with invoicing, collecting, managing inventory, and additional functions as needed.
- Welcome and interact with customers, listen to their questions and concerns, provide a timely response, retrieve information from their vehicle, and type up their service ticket.
- Inform clients about the company's products, services and offers.
- Order vehicle parts from vendors over the phone and online.
- Ring up customers on the Clover point of sale system.
- Communicate politely, professionally, and proficiently with customers and service technicians regarding customer vehicles and tickets, serving as the link between customers and their service providers in the shop.
- Clean up after yourself and keep a tidy work area and showroom.
- Perform opening and closing duties as per the owners' request.
- Perform other tasks as requested by the store owner or shop manager.
Requirements:
- Valid NC driver license
- Excellent people skills
- High school diploma or GED
- Able to type 30 words per minute
- Leadership qualities
- Experience in automotive and tire sales is preferred
Work Hours: 7:30 a.m. to 5:30 p.m., with 1 hour unpaid lunch, Monday through Friday
Paid Time Off (PTO): 5 Days per year, starting 6 months from hire date
Appearance:
Must have good personal hygiene and be presentable to the public, i.e., clean, deodorized body, clean and neat hair, beard and mustache. Attire is clean, button-up shirt, golf shirt, sweater, vest, jacket, jeans or pants, and comfortable, clean, presentable shoes, or sneakers. Anything else must be approved by the owner.
Job Type: Full-time
Pay: From $20.00 per hour
Expected hours: 50 per week
Benefits:
- Employee discount
Shift:
- 10 hour shift
- Day shift
Work Days:
- Monday to Friday
Ability to Commute:
- Waynesville, NC 28786 (Required)
Ability to Relocate:
- Waynesville, NC 28786: Relocate before starting work (Required)
Work Location: In person
