Company Overview
Wingstop is dedicated to serving the world flavor, specializing in delivering an ultimate flavor experience with our signature chicken wings. Our commitment to quality and customer satisfaction drives our team to excel in the restaurant and food service industry.
Summary
As a Shift Leader at Wingstop, you will play a vital role in ensuring smooth operations during your shift while delivering exceptional customer service. This position is essential for maintaining our mission of providing the ultimate flavor experience and leading a team that is passionate about what they do.
Responsibilities
- Supervise daily operations to ensure adherence to company standards and policies.
- Lead and motivate team members to provide exceptional customer service.
- Manage cash handling procedures and maintain accurate POS transactions.
- Assist in training new staff on food service protocols and customer engagement techniques.
- Monitor inventory levels and assist with ordering supplies as needed.
- Ensure compliance with health and safety regulations within the restaurant environment.
- Handle customer inquiries, complaints, and feedback professionally.
- Support management in achieving budget goals through effective cost control measures.
Qualifications
- Previous experience in a leadership role within the restaurant or food service industry is preferred.
- Strong understanding of POS systems and cash handling procedures.
- Excellent customer service skills with a focus on creating positive experiences.
- Ability to lead a team effectively while fostering a collaborative environment.
- Knowledge of food safety regulations and best practices in food service management.
- Strong organizational skills with the ability to multitask in a fast-paced environment.
- Experience with budgeting or cost control is a plus.
If you’re ready to take your leadership skills to the next level and be part of a team that serves up flavor every day, we invite you to apply for the Shift Leader position at Wingstop!
Job Type: Full-time
Pay: From $15.00 per hour
Expected hours: 30 – 33 per week
Benefits:
- Employee discount
- Paid training
Experience:
- Crew management: 1 year (Required)
Ability to Commute:
- Louisville, KY 40220 (Required)
Work Location: In person
